From: "Ludovic Courtès" <ludo@gnu.org>
To: zimoun <zimon.toutoune@gmail.com>
Cc: Guix Devel <guix-devel@gnu.org>
Subject: Re: “guix --help” should point to https://guix.gnu.org/help/
Date: Sun, 24 May 2020 23:10:36 +0200 [thread overview]
Message-ID: <87a71xyr77.fsf@gnu.org> (raw)
In-Reply-To: <CAJ3okZ0Zm00FFd=zC5MsXr5nJrnum=vHJtdrSiEaCyHZa4rYjw@mail.gmail.com> (zimoun's message of "Wed, 20 May 2020 17:36:20 +0200")
Hi,
zimoun <zimon.toutoune@gmail.com> skribis:
> On Fri, 15 May 2020 at 12:20, Ricardo Wurmus <rekado@elephly.net> wrote:
>
>> General help using GNU software: <http://www.gnu.org/gethelp/>
>
> I have never read this. It is not welcoming for newcomers, IMHO.
>
> First sentence: "The Free Software Foundation does not provide
> technical support." I give up.
> Second paragraph: RTFM! Well, click, click again, I give up.
> Third: Lengthy explanations... about bug report. I give up.
> Fourth: After scrolling, click, click again, I give up.
> Or click to IRC, #guix is not mentioned, I give up.
>
> If someone reaches the help they needs by this mean, they is my hero! :-)
This is harsh, maybe unnecessarily so, but still a very valid criticism
of that page. I guess that page was created with good intentions, but
it’s pretty much useless indeed. :-/
Probably we should work on the GNU side to make that page more useful,
but we should also definitely print the relevant Guix URL.
Ludo’.
next prev parent reply other threads:[~2020-05-24 21:10 UTC|newest]
Thread overview: 12+ messages / expand[flat|nested] mbox.gz Atom feed top
2020-05-15 10:18 “guix --help” should point to https://guix.gnu.org/help/ Ricardo Wurmus
2020-05-15 11:00 ` zimoun
2020-05-15 15:54 ` Diego Nicola Barbato
2020-05-17 23:01 ` Ludovic Courtès
2020-05-18 9:10 ` Pierre Neidhardt
2020-05-15 20:22 ` Bengt Richter
2020-05-17 23:03 ` Ludovic Courtès
2020-05-20 15:36 ` zimoun
2020-05-24 21:10 ` Ludovic Courtès [this message]
2020-05-25 6:40 ` Efraim Flashner
2020-05-25 9:17 ` zimoun
2020-05-25 21:24 ` Ludovic Courtès
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