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From: Jorge P. de Morais Neto <jorge+list@disroot.org>
To: Daniel Kahn Gillmor <dkg@fifthhorseman.net>,
	Notmuch Mail <notmuch@notmuchmail.org>
Subject: Re: viewing duplicate messages
Date: Sat, 17 Aug 2019 19:12:26 -0300	[thread overview]
Message-ID: <87k1bb8mr9.fsf@disroot.org> (raw)
In-Reply-To: <87h89bilzy.fsf@fifthhorseman.net>

[-- Attachment #1: Type: text/plain, Size: 868 bytes --]

Em 2019-05-30T19:02:57-0400, Daniel Kahn Gillmor escreveu:

> Have you reported this to Dell?  This sounds like something that anyone
> at Dell who understands the technical issues would want to fix.  If
> you've reported it publicly, i'd appreciate a pointer to the discussion.

I have just sent an email to a Dell saleswoman I had previously
corresponded with.  I asked her to forward the report to the appropriate
organizational unit and tell me the ticket identifier should a ticket be
created.  This was the only contact channel I found; I first looked into
Dell's website and found no better option.

> If you'd care to forward me a zipfile containing examples of at least
> two distinct messages with the same message ID, i'd love to look through
> a copy of this sort of confusion.  It's good to understand the different
> ways these sort of things go wrong.


[-- Attachment #2: dell_homonymous_messages.tar.xz --]
[-- Type: application/x-xz, Size: 11252 bytes --]

[-- Attachment #3: Type: text/plain, Size: 582 bytes --]


I have attached a tarball with three homonymous messages from Dell.  The
last (most recent) two have the same subject and bodies, but the first
(earliest) one is different and yet they all have Message-Id 1. I have
included the Notmuch list as a recipient because the tarball is a mere
11252B.

Regards
-- 
- I am Brazilian.  I hope my English is correct and I welcome feedback
- Please adopt free formats like PDF, ODF, Org, LaTeX, Opus, WebM and 7z
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  parent reply	other threads:[~2019-08-17 22:12 UTC|newest]

Thread overview: 12+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2019-05-30 16:34 viewing duplicate messages Rollins, Jameson
2019-05-30 22:11 ` Jorge P. de Morais Neto
2019-05-30 22:17   ` Rollins, Jameson
2019-05-30 23:02   ` Daniel Kahn Gillmor
2019-05-31 15:45     ` Jorge P. de Morais Neto
2019-05-31 16:32       ` Daniel Kahn Gillmor
2019-08-17 22:12     ` Jorge P. de Morais Neto [this message]
2019-08-18 20:20       ` Daniel Kahn Gillmor
  -- strict thread matches above, loose matches on Subject: below --
2019-07-17 14:50 drebs
2019-07-17 15:08 ` Georg Faerber
2019-07-29  1:07   ` Daniel Kahn Gillmor
2019-07-29 13:34     ` Georg Faerber

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