From mboxrd@z Thu Jan 1 00:00:00 1970 From: =?UTF-8?Q?G=C3=A1bor_Boskovits?= Subject: Re: New topic: asking for help Date: Thu, 14 Feb 2019 15:55:12 +0100 Message-ID: References: <20190213100621.6e9754f1@alma-ubu> Mime-Version: 1.0 Content-Type: text/plain; charset="UTF-8" Return-path: Received: from eggs.gnu.org ([209.51.188.92]:48046) by lists.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1guIQP-0005Wj-BG for guix-devel@gnu.org; Thu, 14 Feb 2019 09:55:42 -0500 Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1guIQL-0005Io-Dn for guix-devel@gnu.org; Thu, 14 Feb 2019 09:55:39 -0500 Received: from mail-ed1-x52a.google.com ([2a00:1450:4864:20::52a]:39731) by eggs.gnu.org with esmtps (TLS1.0:RSA_AES_128_CBC_SHA1:16) (Exim 4.71) (envelope-from ) id 1guIQJ-00051j-1S for guix-devel@gnu.org; Thu, 14 Feb 2019 09:55:35 -0500 Received: by mail-ed1-x52a.google.com with SMTP id b14so5241034edt.6 for ; Thu, 14 Feb 2019 06:55:27 -0800 (PST) In-Reply-To: <20190213100621.6e9754f1@alma-ubu> List-Id: "Development of GNU Guix and the GNU System distribution." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: guix-devel-bounces+gcggd-guix-devel=m.gmane.org@gnu.org Sender: "Guix-devel" To: =?UTF-8?B?QmrDtnJuIEjDtmZsaW5n?= Cc: Guix-devel Hello, > * First entry maybe is the homepage as such. > * Then show the documentation [or: are we here already assuming that > someone found that?]. > * Then mailing list (dev/help). > * IRC channel is also quite a help, I would mention that too. > * There is the debbugs bug tracker > (https://debbugs.gnu.org/cgi/pkgreport.cgi?pkg=guix) where you could > search for problems. It is maybe not the most obvious interface and > explaining it a bit would be nice. > This ordering looks fine to me. I would add some emphasis to finding the documentation and the contact page on the website, but that might be obvious. I would spilt up showing documentation, and first refer to the location with the other videos, then to the manual, the rationale being is that someone who is already watching a documentation video might be more interested in documentation videos in the first place. I guess I would skip the dev list here. I feel it would result in better distribution of messages. If the question seems to be dev related, the either we can redirect the thread to dev, and most devs will come across the list of mailing lists on the contact page, and post there in the first place, so I guess this would not cause any real concern. I also believe that the IRC channel is quite important. On thing to consider here is to mention the things related to nickname registration and logging in. It is unfortunate that we were forced to making registration required, but this is how things are right now. We might also propose the mumi as the primary issue tracking interface, and mention debbugs in case more advanced stuff is needed. No strong opinion here. Best regards, g_bor