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From: Efraim Flashner <efraim@flashner.co.il>
To: "Ludovic Courtès" <ludo@gnu.org>
Cc: Guix Devel <guix-devel@gnu.org>
Subject: Re: “guix --help” should point to https://guix.gnu.org/help/
Date: Mon, 25 May 2020 09:40:43 +0300	[thread overview]
Message-ID: <20200525064043.GA3698@E5400> (raw)
In-Reply-To: <87a71xyr77.fsf@gnu.org>

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On Sun, May 24, 2020 at 11:10:36PM +0200, Ludovic Courtès wrote:
> Hi,
> 
> zimoun <zimon.toutoune@gmail.com> skribis:
> 
> > On Fri, 15 May 2020 at 12:20, Ricardo Wurmus <rekado@elephly.net> wrote:
> >
> >>   General help using GNU software: <http://www.gnu.org/gethelp/>
> >
> > I have never read this.  It is not welcoming for newcomers, IMHO.
> >
> > First sentence: "The Free Software Foundation does not provide
> > technical support." I give up.
> > Second paragraph: RTFM! Well, click, click again, I give up.
> > Third: Lengthy explanations... about bug report. I give up.
> > Fourth: After scrolling, click, click again, I give up.
> > Or click to IRC, #guix is not mentioned, I give up.
> >
> > If someone reaches the help they needs by this mean, they is my hero! :-)
> 
> This is harsh, maybe unnecessarily so, but still a very valid criticism
> of that page.  I guess that page was created with good intentions, but
> it’s pretty much useless indeed.  :-/
> 
> Probably we should work on the GNU side to make that page more useful,
> but we should also definitely print the relevant Guix URL.
> 
> Ludo’.
> 

(ins)efraim@E5400 ~$ cat /etc/os-release
NAME="Guix System"
PRETTY_NAME="Guix System"
VERSION="1.1.0-4.bdc801e"
VERSION_ID="1.1"
ID=guix
HOME_URL="https://www.gnu.org/software/guix/"
SUPPORT_URL="https://www.gnu.org/software/guix/help/"
BUG_REPORT_URL="mailto:bug-guix@gnu.org"

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Efraim Flashner   <efraim@flashner.co.il>   אפרים פלשנר
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  reply	other threads:[~2020-05-25  6:42 UTC|newest]

Thread overview: 12+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2020-05-15 10:18 “guix --help” should point to https://guix.gnu.org/help/ Ricardo Wurmus
2020-05-15 11:00 ` zimoun
2020-05-15 15:54   ` Diego Nicola Barbato
2020-05-17 23:01     ` Ludovic Courtès
2020-05-18  9:10       ` Pierre Neidhardt
2020-05-15 20:22   ` Bengt Richter
2020-05-17 23:03 ` Ludovic Courtès
2020-05-20 15:36 ` zimoun
2020-05-24 21:10   ` Ludovic Courtès
2020-05-25  6:40     ` Efraim Flashner [this message]
2020-05-25  9:17     ` zimoun
2020-05-25 21:24       ` Ludovic Courtès

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