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* Guix Printing Problems
@ 2021-09-23 11:30 Peter
  2021-09-23 12:11 ` Tobias Geerinckx-Rice
  2021-09-23 12:16 ` Efraim Flashner
  0 siblings, 2 replies; 4+ messages in thread
From: Peter @ 2021-09-23 11:30 UTC (permalink / raw)
  To: help-guix

[-- Attachment #1: Type: text/plain, Size: 2389 bytes --]

Greetings! This is my first post. I hope I'm doing it right, and please forgive me if I'm not.

I have installed GUIX (including CUPS) onto a Lenovo ThinkCentre P520c, successfully except that I cannot print from within the Guix installation. I have a trusty Brother HL-5350DN laser printer connected via ethernet to my local network. Pointing the browser to http//:localhost:631 brings up a CUPS interface, but produces an error message: "The web interface is currently disabled. Run "cupsctl WebInterface=yes" to enable it." I try that but "command not found". Commands I have used like 'systemctl start cups.service' etc don't work on Guix either. Is there a Guix equivalent? Attempts to enable the Web interface via the config.scm (GNU Guix Reference Manual 10.8.7) have also failed.

And yet: if I type the IP address of the printer '192.168.1.108' directly into the browser, it shows up as "http://192.168.1.108/printer/main.html" and I find myself in a Brother utility for the printer, from which I can successfully do a test print. The Brother utility has a number of screens: Home Page, View Configuration, Maintenance Information, Find Device, Printer Settings, Administrator Settings, Reset & Test, Network Configuration.

This ought to be encouraging, but when I attempt to print a working text document (e.g. via Gedit) although the printer is listed (along with IP address and all usual data) it says "Processing - Not connected?", despite the system clearly knowing the address etc.

I set the printer up normally in Gnome Print Settings, but if I look at the View Print Queue, it says "Document Print Status: Processing - Not connected?". If I go into Server Settings to check the 'Publish shared printers connected to this system' setting the troubleshooter recommended, I get "CUPS server error: There was an error during CUPS operation: 'Failed to set settings'". Troubleshooting's final verdict is "There is no obvious solution to this problem."

I'm foxed, and frustrated, and as a desperate work-round I have to ssh the file to another machine to be printed. By the way, I have successfully set up printing for MacOS, nixOS, Debian, and Arch, but GUIX (alone) fails to find the printer, except via the Brother utility.

Any clues? I earnestly want this FSF-endorsed distribution to work.

I'm including my config.scm, and the troubleshooting report.


[-- Attachment #2: config.scm --]
[-- Type: application/octet-stream, Size: 2535 bytes --]

;; This is an operating system configuration generated
;; by the graphical installer.

(use-modules (gnu)(nongnu packages linux))
(use-service-modules
  cups
  desktop
  networking
  ssh
  xorg)

(operating-system
 (kernel linux)
 (firmware (list linux-firmware))
  (locale "en_AU.utf8")
  (timezone "Australia/Sydney")
  (keyboard-layout (keyboard-layout "us"))
  (host-name "GX3")
  (users (cons* (user-account
                  (name "peter")
                  (comment "Peter")
                  (group "users")
                  (home-directory "/home/peter")
                  (supplementary-groups
                    '("wheel" "netdev" "audio" "video")))
                %base-user-accounts))
  (packages
    (append
      (list (specification->package "openbox")
            (specification->package "i3-wm")
            (specification->package "i3status")
            (specification->package "dmenu")
            (specification->package "st")
            (specification->package "emacs")
            (specification->package "emacs-exwm")
            (specification->package
              "emacs-desktop-environment")
            (specification->package "nss-certs"))
      %base-packages))
  (services
    (append
      (list (service gnome-desktop-service-type)
            (service mate-desktop-service-type)
            (service openssh-service-type)
            (service tor-service-type)
            (service cups-service-type)
            (set-xorg-configuration
              (xorg-configuration
                (keyboard-layout keyboard-layout))))
      %desktop-services))
  (bootloader
    (bootloader-configuration
      (bootloader grub-efi-bootloader)
      (target "/boot/efi")
      (keyboard-layout keyboard-layout)))
  (swap-devices
    (list (uuid "85fe704d-6540-4e99-92f1-0b6cf46c7842")))
  (file-systems
    (cons* (file-system
             (mount-point "/boot/efi")
             (device (uuid "29D8-45D0" 'fat32))
             (type "vfat"))
           (file-system
             (mount-point "/")
             (device
               (uuid "0d56ecfa-635a-4a26-b0da-c9c5ee5412ae"
                     'ext4))
             (type "ext4"))
           %base-file-systems)))

;; I have also tried a more detailed "cups-service" entry, as listed in the Manual
;; with 'brlaser' replacing the epsom example. It made no difference whatsoever.
;;
;;    (service cups-service-type
;;         (cups-configuration
;;            (web-interface #t)
;;            (extensions
;;              (list brlaser cups-filters))))

[-- Attachment #3: Type: text/plain, Size: 2 bytes --]




[-- Attachment #4: troubleshoot.txt --]
[-- Type: text/plain, Size: 32951 bytes --]

Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7fcf300e9e20>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0x7fcf300fad30>):
{'local_server_exporting_printers': False}
Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7fcf300faf40>):
{'cups_dest': <cups.Dest Brother-HL-5350DN-series (default)>,
 'cups_instance': None,
 'cups_queue': 'Brother-HL-5350DN-series',
 'cups_queue_listed': True}
Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7fcf300fabe0>):
{'cups_device_uri_scheme': 'dnssd',
 'cups_printer_dict': {'device-uri': 'dnssd://Brother%20HL-5350DN%20series._pdl-datastream._tcp.local/',
                       'printer-info': 'Brother HL-5350DN series',
                       'printer-is-shared': True,
                       'printer-location': '',
                       'printer-make-and-model': 'Generic PCL Laser Printer',
                       'printer-state': 4,
                       'printer-state-message': 'Unable to locate printer '
                                                '"BRN001BA9239259.local".',
                       'printer-state-reasons': ['connecting-to-device'],
                       'printer-type': 143444,
                       'printer-uri-supported': 'ipp://localhost:631/printers/Brother-HL-5350DN-series'},
 'cups_printer_remote': False,
 'is_cups_class': False,
 'local_cups_queue_attributes': {'charset-configured': 'utf-8',
                                 'charset-supported': ['us-ascii', 'utf-8'],
                                 'color-supported': False,
                                 'compression-supported': ['none', 'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': '2.3.3',
                                 'device-uri': 'dnssd://Brother%20HL-5350DN%20series._pdl-datastream._tcp.local/',
                                 'document-format-default': 'application/octet-stream',
                                 'document-format-supported': ['application/octet-stream',
                                                               'application/pdf',
                                                               'application/postscript',
                                                               'application/vnd.adobe-reader-postscript',
                                                               'application/vnd.cups-pdf',
                                                               'application/vnd.cups-pdf-banner',
                                                               'application/vnd.cups-postscript',
                                                               'application/vnd.cups-raster',
                                                               'application/vnd.cups-raw',
                                                               'application/x-cshell',
                                                               'application/x-csource',
                                                               'application/x-perl',
                                                               'application/x-shell',
                                                               'image/gif',
                                                               'image/jpeg',
                                                               'image/png',
                                                               'image/pwg-raster',
                                                               'image/tiff',
                                                               'image/urf',
                                                               'image/x-bitmap',
                                                               'image/x-photocd',
                                                               'image/x-portable-anymap',
                                                               'image/x-portable-bitmap',
                                                               'image/x-portable-graymap',
                                                               'image/x-portable-pixmap',
                                                               'image/x-sgi-rgb',
                                                               'image/x-sun-raster',
                                                               'image/x-xbitmap',
                                                               'image/x-xpixmap',
                                                               'image/x-xwindowdump',
                                                               'text/css',
                                                               'text/html',
                                                               'text/plain'],
                                 'finishings-default': 3,
                                 'finishings-supported': [3],
                                 'generated-natural-language-supported': ['en'],
                                 'ipp-features-supported': ['subscription-object'],
                                 'ipp-versions-supported': ['1.0',
                                                            '1.1',
                                                            '2.0',
                                                            '2.1'],
                                 'ippget-event-life': 15,
                                 'job-cancel-after-default': 10800,
                                 'job-cancel-after-supported': (0, 2147483647),
                                 'job-creation-attributes-supported': ['copies',
                                                                       'finishings',
                                                                       'finishings-col',
                                                                       'ipp-attribute-fidelity',
                                                                       'job-hold-until',
                                                                       'job-name',
                                                                       'job-priority',
                                                                       'job-sheets',
                                                                       'media',
                                                                       'media-col',
                                                                       'multiple-document-handling',
                                                                       'number-up',
                                                                       'number-up-layout',
                                                                       'orientation-requested',
                                                                       'output-bin',
                                                                       'page-delivery',
                                                                       'page-ranges',
                                                                       'print-color-mode',
                                                                       'print-quality',
                                                                       'print-scaling',
                                                                       'printer-resolution',
                                                                       'sides'],
                                 'job-hold-until-default': 'no-hold',
                                 'job-hold-until-supported': ['no-hold',
                                                              'indefinite',
                                                              'day-time',
                                                              'evening',
                                                              'night',
                                                              'second-shift',
                                                              'third-shift',
                                                              'weekend'],
                                 'job-ids-supported': True,
                                 'job-k-limit': 0,
                                 'job-k-octets-supported': (0, 955953548),
                                 'job-page-limit': 0,
                                 'job-priority-default': 50,
                                 'job-priority-supported': [100],
                                 'job-quota-period': 0,
                                 'job-settable-attributes-supported': ['copies',
                                                                       'finishings',
                                                                       'job-hold-until',
                                                                       'job-name',
                                                                       'job-priority',
                                                                       'media',
                                                                       'media-col',
                                                                       'multiple-document-handling',
                                                                       'number-up',
                                                                       'output-bin',
                                                                       'orientation-requested',
                                                                       'page-ranges',
                                                                       'print-color-mode',
                                                                       'print-quality',
                                                                       'printer-resolution',
                                                                       'sides'],
                                 'job-sheets-default': ('none', 'none'),
                                 'job-sheets-supported': ['none',
                                                          'classified',
                                                          'confidential',
                                                          'form',
                                                          'secret',
                                                          'standard',
                                                          'topsecret',
                                                          'unclassified'],
                                 'jpeg-k-octets-supported': (0, 955953548),
                                 'jpeg-x-dimension-supported': (0, 65535),
                                 'jpeg-y-dimension-supported': (1, 65535),
                                 'marker-change-time': 0,
                                 'media-bottom-margin-supported': [423],
                                 'media-col-default': '(unknown IPP value tag '
                                                      '0x34)',
                                 'media-col-supported': ['media-bottom-margin',
                                                         'media-left-margin',
                                                         'media-right-margin',
                                                         'media-size',
                                                         'media-source',
                                                         'media-top-margin',
                                                         'media-type'],
                                 'media-default': 'iso_a4_210x297mm',
                                 'media-left-margin-supported': [635],
                                 'media-right-margin-supported': [635],
                                 'media-size-supported': ['(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)'],
                                 'media-source-supported': ['auto',
                                                            'tray-1',
                                                            'tray-2',
                                                            'tray-3',
                                                            'tray-4',
                                                            'manual',
                                                            'envelope'],
                                 'media-supported': ['na_letter_8.5x11in',
                                                     'na_legal_8.5x14in',
                                                     'na_executive_7.25x10.5in',
                                                     'na_ledger_11x17in',
                                                     'iso_a3_297x420mm',
                                                     'iso_a4_210x297mm',
                                                     'iso_a5_148x210mm',
                                                     'jis_b5_182x257mm',
                                                     'iso_b5_176x250mm',
                                                     'na_number-10_4.125x9.5in',
                                                     'iso_c5_162x229mm',
                                                     'iso_dl_110x220mm',
                                                     'na_monarch_3.875x7.5in'],
                                 'media-top-margin-supported': [423],
                                 'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
                                                                          'separate-documents-collated-copies'],
                                 'multiple-document-jobs-supported': True,
                                 'multiple-operation-time-out': 300,
                                 'multiple-operation-time-out-action': 'process-job',
                                 'natural-language-configured': 'en',
                                 'notify-attributes-supported': ['printer-state-change-time',
                                                                 'notify-lease-expiration-time',
                                                                 'notify-subscriber-user-name'],
                                 'notify-events-default': ['job-completed'],
                                 'notify-events-supported': ['job-completed',
                                                             'job-config-changed',
                                                             'job-created',
                                                             'job-progress',
                                                             'job-state-changed',
                                                             'job-stopped',
                                                             'printer-added',
                                                             'printer-changed',
                                                             'printer-config-changed',
                                                             'printer-deleted',
                                                             'printer-finishings-changed',
                                                             'printer-media-changed',
                                                             'printer-modified',
                                                             'printer-restarted',
                                                             'printer-shutdown',
                                                             'printer-state-changed',
                                                             'printer-stopped',
                                                             'server-audit',
                                                             'server-restarted',
                                                             'server-started',
                                                             'server-stopped'],
                                 'notify-lease-duration-default': 86400,
                                 'notify-lease-duration-supported': (0,
                                                                     2147483647),
                                 'notify-max-events-supported': [100],
                                 'notify-pull-method-supported': ['ippget'],
                                 'notify-schemes-supported': ['mailto', 'rss'],
                                 'number-up-default': 1,
                                 'number-up-layout-supported': ['btlr',
                                                                'btrl',
                                                                'lrbt',
                                                                'lrtb',
                                                                'rlbt',
                                                                'rltb',
                                                                'tblr',
                                                                'tbrl'],
                                 'number-up-supported': [1, 2, 4, 6, 9, 16],
                                 'operations-supported': [2,
                                                          4,
                                                          5,
                                                          6,
                                                          8,
                                                          9,
                                                          10,
                                                          11,
                                                          12,
                                                          13,
                                                          16,
                                                          17,
                                                          18,
                                                          19,
                                                          20,
                                                          21,
                                                          22,
                                                          23,
                                                          24,
                                                          25,
                                                          26,
                                                          27,
                                                          28,
                                                          34,
                                                          35,
                                                          37,
                                                          38,
                                                          56,
                                                          57,
                                                          59,
                                                          16385,
                                                          16386,
                                                          16387,
                                                          16388,
                                                          16389,
                                                          16390,
                                                          16391,
                                                          16392,
                                                          16393,
                                                          16394,
                                                          16395,
                                                          16396,
                                                          16397,
                                                          16398,
                                                          16399,
                                                          16423,
                                                          14],
                                 'orientation-requested-default': None,
                                 'orientation-requested-supported': [3,
                                                                     4,
                                                                     5,
                                                                     6],
                                 'output-bin-default': 'face-down',
                                 'output-bin-supported': ['face-down'],
                                 'page-delivery-supported': ['reverse-order',
                                                             'same-order'],
                                 'page-ranges-supported': True,
                                 'pages-per-minute': 8,
                                 'pdf-k-octets-supported': (0, 955953548),
                                 'pdf-versions-supported': ['adobe-1.2',
                                                            'adobe-1.3',
                                                            'adobe-1.4',
                                                            'adobe-1.5',
                                                            'adobe-1.6',
                                                            'adobe-1.7',
                                                            'iso-19005-1_2005',
                                                            'iso-32000-1_2008',
                                                            'pwg-5102.3'],
                                 'pdl-override-supported': ['attempted'],
                                 'port-monitor': 'none',
                                 'port-monitor-supported': ['none'],
                                 'print-color-mode-default': 'monochrome',
                                 'print-color-mode-supported': ['monochrome'],
                                 'print-quality-default': 4,
                                 'print-quality-supported': [4],
                                 'print-scaling-supported': ['auto',
                                                             'auto-fit',
                                                             'fill',
                                                             'fit',
                                                             'none'],
                                 'printer-commands': 'none',
                                 'printer-config-change-date-time': '(IPP_TAG_DATE)',
                                 'printer-config-change-time': 1632337775,
                                 'printer-current-time': '(IPP_TAG_DATE)',
                                 'printer-device-id': 'CMD:PCL;',
                                 'printer-dns-sd-name': None,
                                 'printer-error-policy': 'stop-printer',
                                 'printer-error-policy-supported': ['abort-job',
                                                                    'retry-current-job',
                                                                    'retry-job',
                                                                    'stop-printer'],
                                 'printer-geo-location': '(unknown IPP value '
                                                         'tag 0x12)',
                                 'printer-get-attributes-supported': ['document-format'],
                                 'printer-icons': 'http://localhost:631/icons/Brother-HL-5350DN-series.png',
                                 'printer-id': 1,
                                 'printer-info': 'Brother HL-5350DN series',
                                 'printer-is-accepting-jobs': True,
                                 'printer-is-shared': True,
                                 'printer-is-temporary': False,
                                 'printer-location': '',
                                 'printer-make-and-model': 'Generic PCL Laser '
                                                           'Printer',
                                 'printer-more-info': 'http://localhost:631/printers/Brother-HL-5350DN-series',
                                 'printer-name': 'Brother-HL-5350DN-series',
                                 'printer-op-policy': 'default',
                                 'printer-op-policy-supported': ['default'],
                                 'printer-organization': '',
                                 'printer-organizational-unit': '',
                                 'printer-resolution-default': (300, 300, 3),
                                 'printer-resolution-supported': [(300, 300, 3),
                                                                  (600,
                                                                   600,
                                                                   3)],
                                 'printer-settable-attributes-supported': ['printer-geo-location',
                                                                           'printer-info',
                                                                           'printer-location',
                                                                           'printer-organization',
                                                                           'printer-organizational-unit'],
                                 'printer-state': 4,
                                 'printer-state-change-date-time': '(IPP_TAG_DATE)',
                                 'printer-state-change-time': 1632392975,
                                 'printer-state-message': 'Unable to locate '
                                                          'printer '
                                                          '"BRN001BA9239259.local".',
                                 'printer-state-reasons': ['connecting-to-device'],
                                 'printer-strings-uri': 'http://localhost:631/strings/Brother-HL-5350DN-series.strings',
                                 'printer-type': 143444,
                                 'printer-up-time': 1632393101,
                                 'printer-uri-supported': ['ipp://localhost:631/printers/Brother-HL-5350DN-series'],
                                 'printer-uuid': 'urn:uuid:7ea0baad-6757-3d33-7bed-aff7b6daa5bd',
                                 'pwg-raster-document-resolution-supported': [(300,
                                                                               300,
                                                                               3)],
                                 'pwg-raster-document-sheet-back': 'normal',
                                 'pwg-raster-document-type-supported': ['black_1',
                                                                        'sgray_8'],
                                 'queued-job-count': 1,
                                 'server-is-sharing-printers': False,
                                 'sides-default': 'one-sided',
                                 'sides-supported': ['one-sided',
                                                     'two-sided-long-edge',
                                                     'two-sided-short-edge'],
                                 'uri-authentication-supported': ['requesting-user-name'],
                                 'uri-security-supported': ['none'],
                                 'which-jobs-supported': ['completed',
                                                          'not-completed',
                                                          'aborted',
                                                          'all',
                                                          'canceled',
                                                          'pending',
                                                          'pending-held',
                                                          'processing',
                                                          'processing-stopped']}}
Page 5 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7fcf3010c250>):
{'cups_printer_ppd_defaults': {'General': {'Duplex': 'None',
                                           'InputSlot': 'Default',
                                           'PageRegion': 'A4',
                                           'PageSize': 'A4',
                                           'Resolution': '300dpi'},
                               'InstallableOptions': {'Option1': 'True'}},
 'cups_printer_ppd_valid': True,
 'missing_pkgs_and_exes': ([], [])}
Page 6 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7fcf3010c940>):
{'printer_is_remote': False}
Page 7 (<troubleshoot.DeviceListed.DeviceListed object at 0x7fcf3010cf70>):
{'cups_device_dict': {'device-class': 'network',
                      'device-id': 'MFG:Brother;MDL:HL-5350DN series;CMD:PCL;',
                      'device-info': 'Brother HL-5350DN series',
                      'device-make-and-model': 'Brother HL-5350DN series'}}
Page 8 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0x7fcf30116f10>):
{'printer-state-message': 'Unable to locate printer "BRN001BA9239259.local".',
 'printer-state-reasons': ['connecting-to-device']}
Page 9 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7fcf3011ee80>):
{'cups_server_settings': {'BrowseLocalProtocols': 'dnssd',
                          'DefaultAuthType': 'Basic',
                          'JobPrivateAccess': 'default',
                          'JobPrivateValues': 'default',
                          'PageLogFormat': '',
                          'SubscriptionPrivateAccess': 'default',
                          'SubscriptionPrivateValues': 'default',
                          'WebInterface': 'Yes',
                          '_debug_logging': '0',
                          '_remote_admin': '0',
                          '_remote_any': '0',
                          '_share_printers': '0',
                          '_user_cancel_any': '0'},
 'error_log_checkpoint': 0}
Page 10 (<troubleshoot.Locale.Locale object at 0x7fcf30122fa0>):
{'printer_page_size': 'A4',
 'system_locale_lang': None,
 'user_locale_ctype': 'en_AU',
 'user_locale_messages': 'en_AU'}

^ permalink raw reply	[flat|nested] 4+ messages in thread

end of thread, other threads:[~2021-09-23 19:04 UTC | newest]

Thread overview: 4+ messages (download: mbox.gz follow: Atom feed
-- links below jump to the message on this page --
2021-09-23 11:30 Guix Printing Problems Peter
2021-09-23 12:11 ` Tobias Geerinckx-Rice
2021-09-23 18:50   ` Peter
2021-09-23 12:16 ` Efraim Flashner

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