Installer cannot connect to the internet despite pings

Installer cannot connect to the internet despite pings

[Andrew Wong]

Hello!
I’ve been using guix for a few months on my laptop and I’ve just built a new desktop to use. However, I cannot install guix, because the installer reports that it cannot connect to the internet, even when plugged into Ethernet. However, I can ping gnu.org, quad9, etc. successfully. Could anyone help troubleshoot?
- Andrew

Re: Installer cannot connect to the internet despite pings

[Tobias Geerinckx-Rice]

Hi Andrew,

On 24 October 2024 01:17:20 UTC, Andrew Wong <wongandj@icloud.com> wrote:
> the installer reports that it cannot connect to the internet

The message you saw should have explicitly mentioned ‘the Internet and the Guix substitute server’ (although there are two).  The test passes if either one returns a HTTP 200 OK.  It does not use any other sites or ping.

See <https://git.savannah.gnu.org/cgit/guix.git/tree/gnu/installer/newt/network.scm#n123>.

> Could anyone help troubleshoot?

Both servers return 200 here, now.  Unsatisfying as it may be: have you simply tried again?

Perhaps both CI servers were overloaded, off-line, or suffered from some other coincidental glitch.

If it fails consistently, I wonder what curl (or wget or your favourite HTTP CLI) returns for both sites, from the installation image.



Kind regards,

T G-R

Sent on the go.  Excuse or enjoy my brevity.