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From: Ian Eure <ian@retrospec.tv>
To: guix-devel <guix-devel@gnu.org>
Subject: Reducing "You found a bug" reports
Date: Sat, 08 Jun 2024 20:04:44 -0700	[thread overview]
Message-ID: <87frtmu7ov.fsf@meson> (raw)

There’s a steady number of bug reports generated by the "You found 
a bug" message which happens during `guix pull's.  The 
overwhelming majority of these reports are caused by networking 
problems or the Guix infrastructure being unreliable or 
overloaded.  Many of these were submitted during the recent 
guix.gnu.org downtime.

Some of these that I see:

55066
62023
62830
61520
58309

...I’m sure there are many more.

Is there some way for this code to be smarter about when it prints 
the "report a bug" message, so it doesn’t tell users to report 
bugs when none exist?  Is there a way for it to notice that the 
problem is related to networking, and tell the users to try again 
in a little while?  Is it worth removing the "report a bug" 
message entirely?

It doesn’t feel great to tell users to report a bug for things 
that aren’t bugs.  They’re either closed, or never followed up on; 
it’s a poor experience on both ends.

Thanks,

  — Ian



             reply	other threads:[~2024-06-09  3:17 UTC|newest]

Thread overview: 12+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2024-06-09  3:04 Ian Eure [this message]
2024-06-17 12:59 ` Reducing "You found a bug" reports Ludovic Courtès
2024-06-17 16:09   ` Felix Lechner via Development of GNU Guix and the GNU System distribution.
2024-06-17 20:40     ` Ricardo Wurmus
2024-07-22 20:48     ` Attila Lendvai
2024-07-17 18:24   ` Simon Tournier
2024-07-21 13:16     ` Ludovic Courtès
2024-07-22 11:30       ` Simon Tournier
2024-07-22 17:43         ` Suhail Singh
2024-09-10 14:51 ` toward a plan? (was Re: Reducing "You found a bug" reports) Simon Tournier
2024-09-11  0:20   ` Suhail Singh
  -- strict thread matches above, loose matches on Subject: below --
2024-07-23 20:45 Reducing "You found a bug" reports chris

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