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From: "Ludovic Courtès" <ludo@gnu.org>
To: Ian Eure <ian@retrospec.tv>
Cc: guix-devel <guix-devel@gnu.org>
Subject: Re: Reducing "You found a bug" reports
Date: Mon, 17 Jun 2024 14:59:27 +0200	[thread overview]
Message-ID: <878qz3913k.fsf@gnu.org> (raw)
In-Reply-To: <87frtmu7ov.fsf@meson> (Ian Eure's message of "Sat, 08 Jun 2024 20:04:44 -0700")

Hi,

Ian Eure <ian@retrospec.tv> skribis:

> Is there some way for this code to be smarter about when it prints the
> "report a bug" message, so it doesn’t tell users to report bugs when
> none exist?  Is there a way for it to notice that the problem is
> related to networking, and tell the users to try again in a little
> while?  Is it worth removing the "report a bug" message entirely?
>
> It doesn’t feel great to tell users to report a bug for things that
> aren’t bugs.  They’re either closed, or never followed up on; it’s a
> poor experience on both ends.

I agree, it’s pretty bad.

I’m fine removing the “report a bug” message, maybe replacing it with
some clearer diagnostic and suggestion?  WDYT?

Thanks,
Ludo’.


  reply	other threads:[~2024-06-17 12:59 UTC|newest]

Thread overview: 4+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2024-06-09  3:04 Reducing "You found a bug" reports Ian Eure
2024-06-17 12:59 ` Ludovic Courtès [this message]
2024-06-17 16:09   ` Felix Lechner via Development of GNU Guix and the GNU System distribution.
2024-06-17 20:40     ` Ricardo Wurmus

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