On Sun, May 24, 2020 at 11:10:36PM +0200, Ludovic Courtès wrote: > Hi, > > zimoun skribis: > > > On Fri, 15 May 2020 at 12:20, Ricardo Wurmus wrote: > > > >> General help using GNU software: > > > > I have never read this. It is not welcoming for newcomers, IMHO. > > > > First sentence: "The Free Software Foundation does not provide > > technical support." I give up. > > Second paragraph: RTFM! Well, click, click again, I give up. > > Third: Lengthy explanations... about bug report. I give up. > > Fourth: After scrolling, click, click again, I give up. > > Or click to IRC, #guix is not mentioned, I give up. > > > > If someone reaches the help they needs by this mean, they is my hero! :-) > > This is harsh, maybe unnecessarily so, but still a very valid criticism > of that page. I guess that page was created with good intentions, but > it’s pretty much useless indeed. :-/ > > Probably we should work on the GNU side to make that page more useful, > but we should also definitely print the relevant Guix URL. > > Ludo’. > (ins)efraim@E5400 ~$ cat /etc/os-release NAME="Guix System" PRETTY_NAME="Guix System" VERSION="1.1.0-4.bdc801e" VERSION_ID="1.1" ID=guix HOME_URL="https://www.gnu.org/software/guix/" SUPPORT_URL="https://www.gnu.org/software/guix/help/" BUG_REPORT_URL="mailto:bug-guix@gnu.org" -- Efraim Flashner אפרים פלשנר GPG key = A28B F40C 3E55 1372 662D 14F7 41AA E7DC CA3D 8351 Confidentiality cannot be guaranteed on emails sent or received unencrypted