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* bug#39983: help
@ 2020-03-08 13:19 Adam Porter
       [not found] ` <handler.39983.B.15836735531790.ack@debbugs.gnu.org>
  0 siblings, 1 reply; 3+ messages in thread
From: Adam Porter @ 2020-03-08 13:19 UTC (permalink / raw)
  To: 39983



^ permalink raw reply	[flat|nested] 3+ messages in thread

* bug#39983: Acknowledgement (help)
       [not found] ` <handler.39983.B.15836735531790.ack@debbugs.gnu.org>
@ 2020-03-08 13:22   ` Adam Porter
  2020-03-11 19:00     ` Leo Famulari
  0 siblings, 1 reply; 3+ messages in thread
From: Adam Porter @ 2020-03-08 13:22 UTC (permalink / raw)
  To: 39983

Okay, here's what happened:

1.  I found a bug in Guix that I wanted to report.
2.  I checked the manual, which directed me to https://issues.guix.gnu.org/.
3.  That page directed me to "submit your patches or email
bug-guix@gnu.org to open a new issue."  There were no further
instructions, so I guessed that sending an email with the body "help"
would return one with instructions on how to file an actual bug
report.
4.  Instead, that filed a bug reporting "help."

Perhaps this bug could be repurposed into one about improving the
instructions for reporting bugs.  :)  Now I'll file the real bug
report...

On 3/8/20, GNU bug Tracking System <help-debbugs@gnu.org> wrote:
> Thank you for filing a new bug report with debbugs.gnu.org.
>
> This is an automatically generated reply to let you know your message
> has been received.
>
> Your message is being forwarded to the package maintainers and other
> interested parties for their attention; they will reply in due course.
>
> Your message has been sent to the package maintainer(s):
>  bug-guix@gnu.org
>
> If you wish to submit further information on this problem, please
> send it to 39983@debbugs.gnu.org.
>
> Please do not send mail to help-debbugs@gnu.org unless you wish
> to report a problem with the Bug-tracking system.
>
> --
> 39983: http://debbugs.gnu.org/cgi/bugreport.cgi?bug=39983
> GNU Bug Tracking System
> Contact help-debbugs@gnu.org with problems
>

^ permalink raw reply	[flat|nested] 3+ messages in thread

* bug#39983: Acknowledgement (help)
  2020-03-08 13:22   ` bug#39983: Acknowledgement (help) Adam Porter
@ 2020-03-11 19:00     ` Leo Famulari
  0 siblings, 0 replies; 3+ messages in thread
From: Leo Famulari @ 2020-03-11 19:00 UTC (permalink / raw)
  To: Adam Porter; +Cc: 39983

On Sun, Mar 08, 2020 at 08:22:42AM -0500, Adam Porter wrote:
> Okay, here's what happened:
> 
> 1.  I found a bug in Guix that I wanted to report.
> 2.  I checked the manual, which directed me to https://issues.guix.gnu.org/.
> 3.  That page directed me to "submit your patches or email
> bug-guix@gnu.org to open a new issue."  There were no further
> instructions, so I guessed that sending an email with the body "help"
> would return one with instructions on how to file an actual bug
> report.
> 4.  Instead, that filed a bug reporting "help."
> 
> Perhaps this bug could be repurposed into one about improving the
> instructions for reporting bugs.  :)  Now I'll file the real bug
> report...

As a person that is super-experienced with reporting bugs in Guix, I
found the instructions perfectly clear :)

So, it's good to have feedback from somebody with fresh eyes. Can you
suggest any improvements to the text?

^ permalink raw reply	[flat|nested] 3+ messages in thread

end of thread, other threads:[~2020-03-11 19:02 UTC | newest]

Thread overview: 3+ messages (download: mbox.gz / follow: Atom feed)
-- links below jump to the message on this page --
2020-03-08 13:19 bug#39983: help Adam Porter
     [not found] ` <handler.39983.B.15836735531790.ack@debbugs.gnu.org>
2020-03-08 13:22   ` bug#39983: Acknowledgement (help) Adam Porter
2020-03-11 19:00     ` Leo Famulari

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