From: Drew Adams <drew.adams@oracle.com>
To: Nikolaus Rath <Nikolaus@rath.org>, emacs-devel@gnu.org
Subject: RE: Basic questions about the triage process
Date: Tue, 29 Dec 2015 09:50:30 -0800 (PST) [thread overview]
Message-ID: <fe772915-bd5c-4a2f-a51f-3fbfb0e69230@default> (raw)
In-Reply-To: <87a8otchlq.fsf@thinkpad.rath.org>
> > To me, it feels a bit
> > awkward to suddenly ask people to confirm anything after years have
> > passed - just closing seems like a more reasonable approach to me.
>
> As a reporter, I can assure you that I feel exactly the other way
> around. It takes time to write good bugreports, and if they languish for
> several years only to eventually get closed because they "seem to have
> been fixed" makes me angry.
>
> I consider a polite "I tried to reproduce it
> but failed, could you confirm that this is fixed for you as well?" to be
> much more respectful of my time and contribution.
100% agreement. Users who write bug reports are helping.
Even more important: they are actively _trying_ to help.
next prev parent reply other threads:[~2015-12-29 17:50 UTC|newest]
Thread overview: 37+ messages / expand[flat|nested] mbox.gz Atom feed top
2015-12-28 5:39 Basic questions about the triage process Andrew Hyatt
2015-12-28 8:58 ` Michael Albinus
2015-12-28 16:25 ` Andrew Hyatt
2015-12-28 17:35 ` Michael Albinus
2015-12-28 20:24 ` John Wiegley
2015-12-29 5:40 ` Andrew Hyatt
2015-12-29 17:12 ` Eli Zaretskii
2015-12-30 0:22 ` Andrew Hyatt
2015-12-30 17:21 ` Eli Zaretskii
2015-12-31 1:19 ` Noam Postavsky
2015-12-31 3:38 ` Eli Zaretskii
2015-12-31 9:06 ` Michael Albinus
2015-12-31 13:49 ` Eli Zaretskii
2015-12-31 13:57 ` Michael Albinus
2016-01-07 21:04 ` Phillip Lord
2016-01-07 22:05 ` Andy Moreton
2016-01-07 22:40 ` Phillip Lord
2016-01-09 3:46 ` Andrew Hyatt
2015-12-28 23:55 ` Xue Fuqiao
2015-12-29 0:38 ` Andrew Hyatt
2015-12-29 0:50 ` Lars Ingebrigtsen
2015-12-29 0:59 ` Andrew Hyatt
2015-12-29 1:07 ` Lars Ingebrigtsen
2015-12-29 1:21 ` John Wiegley
2015-12-29 1:50 ` Drew Adams
2016-01-02 21:37 ` Marcin Borkowski
2016-02-15 20:04 ` Marcin Borkowski
2015-12-29 6:46 ` CHENG Gao
2015-12-29 15:50 ` Eli Zaretskii
2015-12-29 17:03 ` Nikolaus Rath
2015-12-29 17:16 ` John Wiegley
2015-12-29 17:50 ` Drew Adams [this message]
2015-12-29 23:36 ` Andrew Hyatt
2016-01-07 21:09 ` Phillip Lord
2016-01-07 21:28 ` Lars Magne Ingebrigtsen
2016-01-09 3:47 ` Andrew Hyatt
2016-01-09 20:56 ` John Wiegley
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