Wanted: Help isolating FTP problem

["Siegfried Heintze" <siegfried@heintze.com>]

I would really like to use the FTP feature of Emacs to edit this web site
because that FTP feature is wonderful.
For some reason, this web site won't let me access any files in the www
directory using emacs!

It seems to work fine when I use Internet Explorer to drag and drop files
from my local directory to the remote web site, however. And the old
fashioned command prompt seems to work too.

When I position the cursor on the (DIRED display) www line and hit return, I
expect it to give me a directory listing of the contents of that directory.
It does not! Instead it says "no file on this line".

If I use find file, that does not work either, it gets stuck on the www and
says "no such directory". There is clearly a directory there with lots of
stuff in it, though.

Here is the display from DIRED:
 /xyz@www.decisionchannel.com:/:
  01-28-03  03:07PM       <DIR>          cases
  01-16-03  07:37PM       <DIR>          database
  02-09-02  03:19PM       <DIR>          logs
  11-05-02  11:51AM       <DIR>          MSFTPSVC15
  10-11-02  03:18PM       <DIR>          www