Re: Emacs User Survey 2020 Results

[Jean Louis <bugs@gnu.support>]

* Eli Zaretskii <eliz@gnu.org> [2020-12-11 11:01]:
> > From: Samuel Wales <samologist@gmail.com>
> > Date: Thu, 10 Dec 2020 14:30:01 -0700
> > Cc: emacs-tangents@gnu.org, Adrien Brochard <abrochard@gmx.com>
> > 
> > (as an analogy, if you go to a doctor who does not treat you, you will
> > not go back to that doctor.  but the doctor might think that you were
> > cured because you did not go back.  this is a serious problem in
> > medicine.)
> 
> But since we are not talking about one person, but many different
> persons, it is still surprising that we don't get such bug reports,
> because surely some of these persons may not know or assume up front
> that these problems are unlikely to be fixed.  It isn't like there's a
> secret cabal of people who spread the idea that these problems are
> unlikely to be fixed and therefore shouldn't be reported.  The law or
> large numbers should have won here.  It is surprising that it didn't.

When I was using Emacs on Redhat Linux back in 1999, if I remember
well it was crashing in each session. And I have never reported those
many many bugs neither to Redhat neiter to Emacs development. There
were various versions of Emacs and I coped with it. Often I used other
editors.

Then when I started using Debian GNU/Linux I have not been reporting
bugs probably for few years. I have just assumed it is not working
well, but that I could do something about it was not clear. There will
be whole series of users not being aware of it.

Then later I have been reporting all Debian GNU/Linux related bugs
only to Debian, straight there, and nowhere else. I have not even know
that there is some central way to report bug. I remember that under
Help there was menu item to report Emacs bug, but I have not used that
interface, rather Debian interface. Maybe maintainers reported to
upstream.

Long time passed until I started reporting to Emacs and this is
probably because I switched to Hyperbola GNU/Linux-libre and somebody
directed me. Otherwise I was reporting to https://www.hyperbola.info
anything related to Hyperbola packages as I was used from Debian this
way.

Look:

https://bugs.debian.org/cgi-bin/pkgreport.cgi?dist=unstable;package=emacs

https://bugs.debian.org/cgi-bin/pkgreport.cgi?package=emacs-common

https://bugs.debian.org/cgi-bin/pkgreport.cgi?package=emacs-el

https://bugs.debian.org/cgi-bin/pkgreport.cgi?package=emacs-gtk

https://bugs.debian.org/cgi-bin/pkgreport.cgi?package=emacs-lucid

https://bugs.debian.org/cgi-bin/pkgreport.cgi?package=emacs-nox

https://bugs.debian.org/cgi-bin/pkgreport.cgi?package=emacs25

https://issues.hyperbola.info/index.php?string=emacs&project=0&do=index&type%5B%5D=&sev%5B%5D=&pri%5B%5D=&due%5B%5D=&reported%5B%5D=&cat%5B%5D=&status%5B%5D=open&percent%5B%5D=&opened=&dev=&closed=&duedatefrom=&duedateto=&changedfrom=&changedto=&openedfrom=&openedto=&closedfrom=&closedto=

https://bugs.archlinux.org/index.php?string=emacs&project=1&search_in_comments=1&search_in_details=1&search_for_all=1&type%5B%5D=&sev%5B%5D=&pri%5B%5D=&due%5B%5D=&reported%5B%5D=&cat%5B%5D=&status%5B%5D=open&percent%5B%5D=&opened=&dev=&closed=&duedatefrom=&duedateto=&changedfrom=&changedto=&openedfrom=&openedto=&closedfrom=&closedto=&do=index

https://bugs.launchpad.net/ubuntu?field.searchtext=emacs&search=Search&field.status%3Alist=NEW&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.has_no_package=