From: Lennart Borgman <lennart.borgman@gmail.com>
To: Glenn Morris <rgm@gnu.org>
Cc: Emacs-Devel devel <emacs-devel@gnu.org>
Subject: Re: The art of closing bug reports
Date: Sun, 10 Jul 2011 03:18:15 +0200 [thread overview]
Message-ID: <CANbX3669W=rYLODPMHC4YiYDBnGMmNawBDc7Yz9X0Hx+XrphQA@mail.gmail.com> (raw)
In-Reply-To: <3qliw7eyn3.fsf@fencepost.gnu.org>
On Sun, Jul 10, 2011 at 03:02, Glenn Morris <rgm@gnu.org> wrote:
>
>>> I am a bit disturbed by bug reports that are closed without much
>>> effort trying to understand if the bugs are still there.
>
> There is also an "art" to opening bug reports. It's well documented, and
> many people manage to do it. I'm sorry to say, but some bug reports are
> of such low quality that they essentially have no value. Leaving them
> open does nothing except dilute attention away from other reports where
> progress can be made.
Since I happen to manage many bug reports myself I have some
experience with this. I close bug reports that I can't reproduce and
get no feedback on. But I do not do that if I just do not have time to
reproduce them. Then I just leave them since they might be valuable
further on.
next prev parent reply other threads:[~2011-07-10 1:18 UTC|newest]
Thread overview: 10+ messages / expand[flat|nested] mbox.gz Atom feed top
2011-07-10 0:40 The art of closing bug reports Lennart Borgman
2011-07-10 0:52 ` Juanma Barranquero
2011-07-10 0:56 ` Lennart Borgman
2011-07-10 1:31 ` Juanma Barranquero
2011-07-10 2:03 ` Lennart Borgman
2011-07-10 5:19 ` Tim Cross
2011-07-10 9:43 ` Drew Adams
2011-07-10 1:02 ` Glenn Morris
2011-07-10 1:18 ` Lennart Borgman [this message]
2011-07-10 8:16 ` Bastien
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