From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!.POSTED!not-for-mail From: Zachary Kanfer Newsgroups: gmane.emacs.bugs Subject: bug#28154: 26.0.50; suggestion to improve bug reporting interface for users who use webmail Date: Sun, 20 Aug 2017 00:45:40 -0400 Message-ID: NNTP-Posting-Host: blaine.gmane.org Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="001a113d9cfcfb910905572809d6" X-Trace: blaine.gmane.org 1503204433 15212 195.159.176.226 (20 Aug 2017 04:47:13 GMT) X-Complaints-To: usenet@blaine.gmane.org NNTP-Posting-Date: Sun, 20 Aug 2017 04:47:13 +0000 (UTC) To: 28154@debbugs.gnu.org Original-X-From: bug-gnu-emacs-bounces+geb-bug-gnu-emacs=m.gmane.org@gnu.org Sun Aug 20 06:47:07 2017 Return-path: Envelope-to: geb-bug-gnu-emacs@m.gmane.org Original-Received: from lists.gnu.org ([208.118.235.17]) by blaine.gmane.org with esmtp (Exim 4.84_2) (envelope-from ) id 1djI8d-0003QS-Uo for geb-bug-gnu-emacs@m.gmane.org; Sun, 20 Aug 2017 06:47:04 +0200 Original-Received: from localhost ([::1]:49395 helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1djI8k-0005ts-D7 for geb-bug-gnu-emacs@m.gmane.org; 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X-detected-operating-system: by eggs.gnu.org: GNU/Linux 2.6.x X-BeenThere: debbugs-submit@debbugs.gnu.org X-Mailman-Version: 2.1.18 Precedence: list X-detected-operating-system: by eggs.gnu.org: GNU/Linux 2.2.x-3.x [generic] X-Received-From: 208.118.235.43 X-BeenThere: bug-gnu-emacs@gnu.org List-Id: "Bug reports for GNU Emacs, the Swiss army knife of text editors" List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: bug-gnu-emacs-bounces+geb-bug-gnu-emacs=m.gmane.org@gnu.org Original-Sender: "bug-gnu-emacs" Xref: news.gmane.org gmane.emacs.bugs:135930 Archived-At: --001a113d9cfcfb910905572809d6 Content-Type: text/plain; charset="UTF-8" This fell out of a conversation with Eli Zaretskii on reddit. report-emacs-bug has methods to attempt to send the bug via email, but this does not work well for users who do have not configured either Emacs or an installed email client on their computer. Accessing email via webmail has become very popular, and users who do so probably have never even looked for their server settings, so they'd have problems setting it up. I think we could provide these users a better user experience. Currently, when trying to send the bug, if email is not set up, Emacs presents three options: mail client, transport, and smtp. We could add a fourth option, "send manually", where this option copies the body of the text to the system clipboard, so the user could switch to their browser and paste it. The command could even allow the user to come back, press RET, then copy the subject, and a third time for the address to send to. It's not quite as nice as being able to directly send the email, but I think this or something like it would be a better experience for people who do not have their system configured to send email. --001a113d9cfcfb910905572809d6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
This fell out of a conversation with Eli Zaretskii on redd= it.

report-emacs-bug has methods to attempt to send the bug via emai= l, but
this does not work well for users who do have not configured eith= er
Emacs or an installed email client on their computer. Accessing email=
via webmail has become very popular, and users who do so probably have<= br>never even looked for their server settings, so they'd have problems=
setting it up.

I think we could provide these users a better use= r
experience. Currently, when trying to send the bug, if email is not se= t
up, Emacs presents three options: mail client, transport, and smtp. We=
could add a fourth option, "send manually", where this option= copies the
body of the text to the system clipboard, so the user could = switch to
their browser and paste it. The command could even allow the u= ser to
come back, press RET, then copy the subject, and a third time for= the
address to send to.

It's not quite as nice as being able= to directly send the email, but I
think this or something like it would= be a better experience for people
who do not have their system configur= ed to send email.
--001a113d9cfcfb910905572809d6--