From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!.POSTED.blaine.gmane.org!not-for-mail From: Juanma Barranquero Newsgroups: gmane.emacs.devel Subject: Re: "If you're still seeing problems, please reopen." [Was: bug#25148:] Date: Sun, 17 Nov 2019 21:32:29 +0100 Message-ID: References: <20191117113054.49837.qmail@mail.muc.de> <87pnhq7mxg.fsf@gnus.org> <87bltaz9g4.fsf@telefonica.net> <834kz25qp9.fsf@gnu.org> <87y2wexsv1.fsf@telefonica.net> <83sgmm4a08.fsf@gnu.org> <87h832xqxr.fsf@telefonica.net> Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="000000000000edaae7059790bc2a" Injection-Info: blaine.gmane.org; posting-host="blaine.gmane.org:195.159.176.226"; logging-data="251965"; mail-complaints-to="usenet@blaine.gmane.org" Cc: Emacs developers To: =?UTF-8?Q?=C3=93scar_Fuentes?= Original-X-From: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Sun Nov 17 21:33:46 2019 Return-path: Envelope-to: ged-emacs-devel@m.gmane.org Original-Received: from lists.gnu.org ([209.51.188.17]) by blaine.gmane.org with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) (Exim 4.89) (envelope-from ) id 1iWREt-0013P7-QX for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 21:33:43 +0100 Original-Received: from localhost ([::1]:56216 helo=lists1p.gnu.org) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWREs-0004X7-HR for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 15:33:42 -0500 Original-Received: from eggs.gnu.org ([2001:470:142:3::10]:60968) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWREI-0004TT-22 for emacs-devel@gnu.org; Sun, 17 Nov 2019 15:33:06 -0500 Original-Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1iWREH-0000Ts-3Y for emacs-devel@gnu.org; Sun, 17 Nov 2019 15:33:05 -0500 Original-Received: from mail-qt1-x82c.google.com ([2607:f8b0:4864:20::82c]:34744) by eggs.gnu.org with esmtps (TLS1.0:RSA_AES_128_CBC_SHA1:16) (Exim 4.71) (envelope-from ) id 1iWREG-0000Ta-Vz for emacs-devel@gnu.org; Sun, 17 Nov 2019 15:33:05 -0500 Original-Received: by mail-qt1-x82c.google.com with SMTP id i17so17825154qtq.1 for ; Sun, 17 Nov 2019 12:33:04 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:references:in-reply-to:from:date:message-id:subject:to :cc; bh=UdX8uciWCaOc9r+DCloN0jmIp2NlwRbODS6+DZwVW/I=; b=MqWaXJF8+oEHeK/flURkHU7p+T8Balb6Og3hFqzPZudSpixtaxKSIDk3Vrc8TLCwnc 8oI59r8bZojfzTf0kyfxnOZRgfetAxK68Nat4Zl5BGj9pQyieynVhERcQTq6IllcpdVh Q46nGcYf0fxe/HijtRgdVguKQqLgy/BtjnprK9OX6TLeCzbibVtR24N2v7WmkdTakYac HekKrRRBDGSHmIH++S9r6QcXl6g4cJ+3K8Uiq1Wc1IjdDBfE32kZEcCWP6Q9VnM2Z6OK c66ZMr287rWmURijfi6+8wvOte63mAxL1mw7xUVenjz++qkJrfKNoHxjyw4eHC59fiLk tGXg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to:cc; bh=UdX8uciWCaOc9r+DCloN0jmIp2NlwRbODS6+DZwVW/I=; b=aIcRJGBcJdJZ1N08eceWCwJrqhGuCD9pUc5yjpqdxRQCkTkhRpcB9i/HsFRO8sqeM0 jMeIo74PghxhK0XjakQpaWvEy9770iY3c5RxL0Oct7aNOKEDqLsgj5ZSIc6d5as1kgAB zq8hozxaSbMmoRArDgmIvccr0NnPykQbaMl6e/evDsCS3e1rpxWmjN0yV+qcXIFwEZt3 vrJD9MownfRYXoNixuhAzT9ffPaf3KF8qE8QdIrGkUOydSUasIaP8XT+ZUfyofd+4mxJ 5wrgLXZ3wFwRqshUk/s0b7OWGa94F2uRaZ1zxCXXybXCsFThZjDKHL75A6/rHT4ZHFME yluw== X-Gm-Message-State: APjAAAX5LhmnArn9i9bJ/umMY2+GffHMEMe+9vl54rMik0WhcAT4/igJ sDWnX48M95EdNRTWPIpBuZVWVVQC2BeSAr+whQA= X-Google-Smtp-Source: APXvYqzLBw8E58qTWcqlWoocAmsspFjhB8wX4vUbZmh31YY1V8yUyKymcEox5v+X0ISiyCEiNxeJpmMV/886bUdi6no= X-Received: by 2002:ac8:1908:: with SMTP id t8mr23920606qtj.18.1574022784328; Sun, 17 Nov 2019 12:33:04 -0800 (PST) In-Reply-To: <87h832xqxr.fsf@telefonica.net> X-detected-operating-system: by eggs.gnu.org: Genre and OS details not recognized. X-Received-From: 2607:f8b0:4864:20::82c X-BeenThere: emacs-devel@gnu.org X-Mailman-Version: 2.1.23 Precedence: list List-Id: "Emacs development discussions." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Original-Sender: "Emacs-devel" Xref: news.gmane.org gmane.emacs.devel:242327 Archived-At: --000000000000edaae7059790bc2a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable On Sun, Nov 17, 2019 at 8:08 PM =C3=93scar Fuentes wrote: > A user-facing bug tracker must be welcoming > to users, otherwise you will miss many of those bugs. That's a key point. I know how to use debbugs, and even so I sometimes drag my feet before reporting a bug. I don't access e-mail from Emacs, so the very idea of M-x report-emacs-bug + copy + switch to my web client (Gmail) + paste + deal with the carnage is... enough of a hassle that I often just write the bug report directly without M-x report-emacs-bug and its context info, trusting that whomever follows the bug will know I'm using the latest release and I generally know what I'm doing and how to report valuable information. We have a bugtracker that is reasonably good for us, not for casual users. --000000000000edaae7059790bc2a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

On Sun, Nov 17, 2019 at 8:08 PM =C3=93scar Fuentes <= ;ofv@wanadoo.es> wrote:

>=C2=A0 A user-facing bug tracker must be welcoming
> to users, = otherwise you will miss many of those bugs.

That&#= 39;s a key point.

I know how to use debbugs, and e= ven so I sometimes drag my feet before reporting a bug.

I don't access e-mail from Emacs, so the very idea of M-x report-= emacs-bug=C2=A0+ copy=C2=A0+ switch to my web client (Gmail)=C2=A0+ paste= =C2=A0+ deal with the carnage is... enough of a hassle that I often just wr= ite the bug report directly without M-x report-emacs-bug and its context in= fo, trusting that whomever follows the bug will know I'm using the late= st release and I generally know what I'm doing and how to report valuab= le information.

We have a bugtracker that is reaso= nably good for us, not for casual users.

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