From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!not-for-mail From: Karl Fogel Newsgroups: gmane.emacs.devel Subject: Re: Unable to close a bug in the tracker. Date: Thu, 14 Jan 2010 10:09:58 -0500 Message-ID: <87wrzkk9ix.fsf@red-bean.com> References: <87iqb5o7ie.fsf@red-bean.com> <3k6375fb19.fsf@fencepost.gnu.org> <87vdf4lu4k.fsf@red-bean.com> <87ockwhh21.fsf@stupidchicken.com> Reply-To: Karl Fogel NNTP-Posting-Host: lo.gmane.org Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Trace: ger.gmane.org 1263482615 19300 80.91.229.12 (14 Jan 2010 15:23:35 GMT) X-Complaints-To: usenet@ger.gmane.org NNTP-Posting-Date: Thu, 14 Jan 2010 15:23:35 +0000 (UTC) Cc: Stefan Monnier , emacs-devel@gnu.org To: Chong Yidong Original-X-From: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Thu Jan 14 16:23:27 2010 Return-path: Envelope-to: ged-emacs-devel@m.gmane.org Original-Received: from lists.gnu.org ([199.232.76.165]) by lo.gmane.org with esmtp (Exim 4.50) id 1NVRXh-0000V7-Tq for ged-emacs-devel@m.gmane.org; Thu, 14 Jan 2010 16:23:26 +0100 Original-Received: from localhost ([127.0.0.1]:38145 helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.43) id 1NVRXi-0000en-HC for ged-emacs-devel@m.gmane.org; Thu, 14 Jan 2010 10:23:26 -0500 Original-Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.43) id 1NVRKw-0005Vm-Gx for emacs-devel@gnu.org; Thu, 14 Jan 2010 10:10:14 -0500 Original-Received: from exim by lists.gnu.org with spam-scanned (Exim 4.43) id 1NVRKr-0005Pg-4T for emacs-devel@gnu.org; Thu, 14 Jan 2010 10:10:14 -0500 Original-Received: from [199.232.76.173] (port=45549 helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.43) id 1NVRKq-0005PR-UG for emacs-devel@gnu.org; Thu, 14 Jan 2010 10:10:09 -0500 Original-Received: from sanpietro.red-bean.com ([66.146.206.141]:49737) by monty-python.gnu.org with esmtps (TLS-1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.60) (envelope-from ) id 1NVRKo-0001TK-Ph; Thu, 14 Jan 2010 10:10:06 -0500 Original-Received: from localhost ([127.0.0.1]:48670 helo=kfogel-work ident=kfogel) by sanpietro.red-bean.com with esmtp (Exim 4.71) (envelope-from ) id 1NVRKm-0005KQ-Vk; Thu, 14 Jan 2010 09:10:05 -0600 In-Reply-To: <87ockwhh21.fsf@stupidchicken.com> (Chong Yidong's message of "Thu, 14 Jan 2010 09:55:34 -0500") User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/23.1.91 (gnu/linux) X-detected-operating-system: by monty-python.gnu.org: GNU/Linux 2.6 (newer, 3) X-BeenThere: emacs-devel@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: "Emacs development discussions." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Original-Sender: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Errors-To: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Xref: news.gmane.org gmane.emacs.devel:119995 Archived-At: Chong Yidong writes: >Karl Fogel writes: >> Do we have general agreement here that our bug tracker would be better >> if it *did* have a web UI that allowed commenting and state-changing? >> I.e., the lack of these features is not considered a feature, right? > >It's probably not difficult to allow commenting from the web. On the >bug pages, we can just insert a "mailto" link after each comment, with >the appropriate address and subject set up. Web UIs have a reliable network connection between the user and the system, such that when the user completes an action, they can see for certain it has been done. Email cannot achieve that reliability, not even in principle, and clearly not in practice. >I'm a leery of getting us a full-fledged user-registration+web-forms >type solution. We currently have a well-defined pathway for bug >information, which works pretty well (e.g. it catches spam mostly >correctly), and it would be nice not to deviate too much from it. Unless we've gone through all our bounce logs to see the rate at which legitimate mails are blocked, we have no idea how well this system is working. -K