From: Carson Chittom <carson@wistly.net>
To: Eli Zaretskii <eliz@gnu.org>
Cc: 15095@debbugs.gnu.org
Subject: bug#15095: 24.2; mail items in Tools menu confusing to new users
Date: Thu, 15 Aug 2013 07:02:21 -0500 [thread overview]
Message-ID: <87mwojqi0i.fsf@abbey.wistly.net> (raw)
In-Reply-To: <8338qbpt90.fsf@gnu.org> (Eli Zaretskii's message of "Thu, 15 Aug 2013 05:44:59 +0300")
Eli Zaretskii <eliz@gnu.org> writes:
> I'm guessing everyone is nowadays aware of a function in a word
> processor that sends the current document via email. So I think you
> are wrong here.
I have to disagree. It's my experience--and granted, the plural of
anecdote is not data--that in an office where Microsoft Office is used
heavily, daily, nearly no one uses this functionality, even if they are
aware of it; and very few are aware of it. I know this because messages
are by default formatted differently (for example, the signature block
is not used) if they are sent in this way. My co-workers invariably
- save the file
- open Outlook
- compose a new message
- locate the file in Explorer
- drag it into the new message to attach it, and then hit "send"
I see them do it every day.
Even in LibreOffice (which is what I have on the machine I'm writing
this from), the menu item is simply "Send", which then has a submenu to
give you several choices, of which the first is "Document as Email...."
Moreover, it's in the "File" menu, which I think makes it considerably
clearer to a new user that "here is an option which will allow you to
send the current file/document via email."
>> Incidentally, I didn't remember what came up, so I just tried (via
>> emacs -Q and then going through Rmail) to send a message like a new user
>> would. Emacs (presumably message.el) just prompts me to select "mail
>> client," "transport," or "smtp" to send my message; and there is no
>> indication that I've left Rmail.
>
> The indication is in the mode line, as usual in Emacs. After all,
> that's how you know you are in Rmail, right?
It just says "Message." There is no indication--again, to a user
unfamiliar with Emacs--that Message isn't just some part of Rmail. To
be clear, I'm not saying there *should* be an indication other than the
mode line. I'm just saying that to a new user it doesn't *matter*.
next prev parent reply other threads:[~2013-08-15 12:02 UTC|newest]
Thread overview: 12+ messages / expand[flat|nested] mbox.gz Atom feed top
2013-08-14 16:48 bug#15095: 24.2; mail items in Tools menu confusing to new users Carson Chittom
2013-08-14 18:05 ` Eli Zaretskii
2013-08-14 19:10 ` Stefan Monnier
2013-08-14 20:22 ` Drew Adams
2013-08-16 6:51 ` Glenn Morris
2013-08-14 19:49 ` Carson Chittom
2013-08-15 2:44 ` Eli Zaretskii
2013-08-15 12:02 ` Carson Chittom [this message]
2013-08-15 15:03 ` Eli Zaretskii
2013-08-15 17:23 ` Carson Chittom
2013-08-15 17:41 ` Eli Zaretskii
2013-08-15 20:42 ` Stefan Monnier
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