bug#34460: https://elpa.gnu.org should list a contact address

bug#34460: https://elpa.gnu.org should list a contact address

[Glenn Morris]

Package: emacs
Severity: minor

I think https://elpa.gnu.org should list a contact address to report any
issues with the system.

bug#34460: https://elpa.gnu.org should list a contact address

[Glenn Morris]

Glenn Morris wrote:

> I think https://elpa.gnu.org should list a contact address to report any
> issues with the system.

In fact for public-facing infrastructure like this I think a contact
address is a requirement. I suggest some alias like admin@elpa.gnu.org
that can expand to whatever you like.

(Example of confusion caused by current situation:
http://lists.gnu.org/r/savannah-hackers-public/2019-02/msg00015.html )

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Monnier]

>> I think https://elpa.gnu.org should list a contact address to report any
>> issues with the system.
> In fact for public-facing infrastructure like this I think a contact
> address is a requirement.

Indeed.  I think emacs-devel@gnu.org is likely the better place (it's
bound to get someone's attention).

> I suggest some alias like admin@elpa.gnu.org that can expand to
> whatever you like.

This kind of "obvious" address should ideally work, indeed.

This said, I'm not sufficiently familiar with the gnu.org mail system to
know how @elpa.gnu.org is handled, but before recommending such an
address we should make sure it works even when elpa.gnu.org is down
(like it is now :-( )


        Stefan

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

[-- Attachment #1: Type: text/plain, Size: 861 bytes --]

Stefan Monnier <monnier@iro.umontreal.ca> writes:

>>> I think https://elpa.gnu.org should list a contact address to report any
>>> issues with the system.
>> In fact for public-facing infrastructure like this I think a contact
>> address is a requirement.
>
> Indeed.  I think emacs-devel@gnu.org is likely the better place (it's
> bound to get someone's attention).

How about the attached patch?

>> I suggest some alias like admin@elpa.gnu.org that can expand to
>> whatever you like.
>
> This kind of "obvious" address should ideally work, indeed.
>
> This said, I'm not sufficiently familiar with the gnu.org mail system to
> know how @elpa.gnu.org is handled, but before recommending such an
> address we should make sure it works even when elpa.gnu.org is down
> (like it is now :-( )

Who could we ask for help with that?

Best regards,
Stefan Kangas


[-- Warning: decoded text below may be mangled, UTF-8 assumed --]
[-- Attachment #2: contact.diff --]
[-- Type: text/x-diff, Size: 2083 bytes --]

diff --git a/html/index.html b/html/index.html
index 1dcecc3d8..053315183 100644
--- a/html/index.html
+++ b/html/index.html
@@ -42,11 +42,27 @@
                     (see the <a href="https://savannah.gnu.org/projects/emacs">GNU Emacs project page</a>
                     for clone instructions).
                 </p>
-                
-                <p>
-                    To contribute new packages refer to the
+
+                <h3>Contact</h3>
+
+                <ul>
+                  <li>
+                    To contribute a new package refer to the
                     <a href="http://git.savannah.gnu.org/cgit/emacs/elpa.git/plain/README">README</a>.
-                </p>
+                  </li>
+                  <li>
+                    To report a bug, use the <code>M-x report-emacs-bug</code>
+                    command in Emacs.<br />For more information on reporting bugs, see
+                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
+                    Emacs Manual</a>.
+                  </li>
+                  <li>
+                    If you need help, you could try the <a href="https://lists.gnu.org/mailman/listinfo/help-gnu-emacs">help-gnu-emacs mailing list</a>.
+                  </li>
+                  <li>
+                    For general inquiries, please contact <a href="https://lists.gnu.org/mailman/listinfo/emacs-devel">emacs-devel mailing list</a>.
+                  </li>
+                </ul>
 
                 <!-- <p> You can grab the <a href="emacs-packages-latest.tgz">latest package snapshot</a>. -->            
             </div>
diff --git a/html/layout.css b/html/layout.css
index c75e0ea05..eb38ee9d3 100644
--- a/html/layout.css
+++ b/html/layout.css
@@ -76,6 +76,11 @@ h2 {
   margin: 1.2em 0px;
 }
 
+h3 {
+  font-size: 1.5em;
+  margin: 1.2em 0px;
+}
+
 a {
   color: #c73a6c;
   text-decoration: none;
@@ -292,3 +297,12 @@ td {
     font-size: 1.2em;
   }
 }
+
+ul {
+  list-style-type: circle;
+  margin-left: 1.2em;
+}
+
+li {
+  margin-bottom: 0.25em;
+}

bug#34460: https://elpa.gnu.org should list a contact address

[Glenn Morris]

Stefan Monnier wrote:

>> I suggest some alias like admin@elpa.gnu.org that can expand to
>> whatever you like.
[...]
> This said, I'm not sufficiently familiar with the gnu.org mail system to
> know how @elpa.gnu.org is handled, but before recommending such an
> address we should make sure it works even when elpa.gnu.org is down

If you want it to work when elpa is down, I think you need to ask
sysadmin@gnu to create an alias elpa-admin@gnu or somesuch.

bug#34460: https://elpa.gnu.org should list a contact address

[Lars Ingebrigtsen]

Stefan Kangas <stefan@marxist.se> writes:

> How about the attached patch?

[...]

> +                    To report a bug, use the <code>M-x report-emacs-bug</code>
> +                    command in Emacs.<br />For more information on reporting bugs, see
> +                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
> +                    Emacs Manual</a>.

(etc)

Looks good to me.

-- 
(domestic pets only, the antidote for overdose, milk.)
   bloggy blog: http://lars.ingebrigtsen.no

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

Glenn Morris <rgm@gnu.org> writes:

> >> I suggest some alias like admin@elpa.gnu.org that can expand to
> >> whatever you like.
> [...]
> > This said, I'm not sufficiently familiar with the gnu.org mail system to
> > know how @elpa.gnu.org is handled, but before recommending such an
> > address we should make sure it works even when elpa.gnu.org is down
>
> If you want it to work when elpa is down, I think you need to ask
> sysadmin@gnu to create an alias elpa-admin@gnu or somesuch.

I could ask, but what e-mail address should the alias point to?  emacs-devel?

Best regards,
Stefan Kangas

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

Lars Ingebrigtsen <larsi@gnus.org> writes:

> Stefan Kangas <stefan@marxist.se> writes:
>
> > How about the attached patch?
>
> [...]
>
> > +                    To report a bug, use the <code>M-x report-emacs-bug</code>
> > +                    command in Emacs.<br />For more information on reporting bugs, see
> > +                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
> > +                    Emacs Manual</a>.
>
> (etc)
>
> Looks good to me.

Thanks.  I'll push it to the ELPA repository in a couple of days if no
one has protested by then.

Best regards,
Stefan Kangas

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

Stefan Kangas <stefan@marxist.se> writes:

> Lars Ingebrigtsen <larsi@gnus.org> writes:
>
>> Stefan Kangas <stefan@marxist.se> writes:
>>
>> > How about the attached patch?
>>
>> [...]
>>
>> > +                    To report a bug, use the <code>M-x report-emacs-bug</code>
>> > +                    command in Emacs.<br />For more information on reporting bugs, see
>> > +                    <a href="https://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html">the
>> > +                    Emacs Manual</a>.
>>
>> (etc)
>>
>> Looks good to me.
>
> Thanks.  I'll push it to the ELPA repository in a couple of days if no
> one has protested by then.

No one has protested within 9 weeks, so I've now pushed this to
elpa.git as commit f242659bb.

Best regards,
Stefan Kangas

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

Dear GNU sysadmins,

Could you please help Emacs create an email alias from elpa-admin@gnu
to emacs-devel@gnu?

Please see below for background, and also:
https://debbugs.gnu.org/cgi/bugreport.cgi?bug=34460

Thanks in advance.

Best regards,
Stefan Kangas

Stefan Kangas <stefan@marxist.se> writes:

> Glenn Morris <rgm@gnu.org> writes:
>
>> >> I suggest some alias like admin@elpa.gnu.org that can expand to
>> >> whatever you like.
>> [...]
>> > This said, I'm not sufficiently familiar with the gnu.org mail system to
>> > know how @elpa.gnu.org is handled, but before recommending such an
>> > address we should make sure it works even when elpa.gnu.org is down
>>
>> If you want it to work when elpa is down, I think you need to ask
>> sysadmin@gnu to create an alias elpa-admin@gnu or somesuch.
>
> I could ask, but what e-mail address should the alias point to?  emacs-devel?
>
> Best regards,
> Stefan Kangas

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Monnier]

> Could you please help Emacs create an email alias from elpa-admin@gnu
> to emacs-devel@gnu?

Should be done now,


        Stefan

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

Stefan Kangas <stefan@marxist.se> writes:

> No one has protested within 9 weeks, so I've now pushed this to
> elpa.git as commit f242659bb.

This doesn't show up yet on elpa.gnu.org yet.  Is it waiting for some
automatic rebuild or does it need manual intervention?

Also, how would one go about changing the look of these two pages?

    https://elpa.gnu.org/packages/
    https://elpa.gnu.org/packages/ada-mode.html

I can't find the relevant files in elpa.git.

Best regards,
Stefan Kangas

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Monnier]

>> No one has protested within 9 weeks, so I've now pushed this to
>> elpa.git as commit f242659bb.
> This doesn't show up yet on elpa.gnu.org yet.  Is it waiting for some
> automatic rebuild or does it need manual intervention?

It needed manual intervention.
Should be better now.  Let me know if something is still missing,


        Stefan

bug#34460: https://elpa.gnu.org should list a contact address

[Stefan Kangas]

Glenn Morris <rgm@gnu.org> writes:

> I think https://elpa.gnu.org should list a contact address to report any
> issues with the system.

Could you please take a look at elpa.gnu.org and see if you think
there's anything missing there?

Stefan M created the alias elpa-admin@gnu.org (forwarded to
emacs-devel), which we could possibly add.  I'm just not sure where we
should add it, or if we should do it at all.

Best regards,
Stefan Kangas

bug#34460: https://elpa.gnu.org should list a contact address

[Lars Ingebrigtsen]

Stefan Kangas <stefan@marxist.se> writes:

> Could you please take a look at elpa.gnu.org and see if you think
> there's anything missing there?

This was two weeks ago, so I'm assuming there's nothing more to be done
here, and I'm closing this bug report.

-- 
(domestic pets only, the antidote for overdose, milk.)
   bloggy blog: http://lars.ingebrigtsen.no