From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!not-for-mail From: Emanuel Berg Newsgroups: gmane.emacs.help Subject: Re: how to determine if to reply by CC as well Date: Tue, 19 Aug 2014 03:22:29 +0200 Organization: Aioe.org NNTP Server Message-ID: <87ha19s27e.fsf@debian.uxu> References: <8af43eeb-8822-4b82-88f3-a31c29276bcf@googlegroups.com> <87bnrknhve.fsf@debian.uxu> <7zvbpr8qxe.fsf@example.com> <87sikv9cal.fsf_-_@debian.uxu> <87ha1azyrj.fsf@debian.uxu> <7zoavin7e5.fsf@example.com> <87wqa6hjge.fsf@debian.uxu> <8661hq3amv.fsf@gmail.com> <87mwb1fom7.fsf@debian.uxu> NNTP-Posting-Host: plane.gmane.org Mime-Version: 1.0 Content-Type: text/plain X-Trace: ger.gmane.org 1408411523 22670 80.91.229.3 (19 Aug 2014 01:25:23 GMT) X-Complaints-To: usenet@ger.gmane.org NNTP-Posting-Date: Tue, 19 Aug 2014 01:25:23 +0000 (UTC) To: help-gnu-emacs@gnu.org Original-X-From: help-gnu-emacs-bounces+geh-help-gnu-emacs=m.gmane.org@gnu.org Tue Aug 19 03:25:18 2014 Return-path: Envelope-to: geh-help-gnu-emacs@m.gmane.org Original-Received: from lists.gnu.org ([208.118.235.17]) by plane.gmane.org with esmtp (Exim 4.69) (envelope-from ) id 1XJYAo-0005B1-MK for geh-help-gnu-emacs@m.gmane.org; Tue, 19 Aug 2014 03:25:18 +0200 Original-Received: from localhost ([::1]:47230 helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1XJYAo-0002ZG-6D for geh-help-gnu-emacs@m.gmane.org; Mon, 18 Aug 2014 21:25:18 -0400 Original-Path: usenet.stanford.edu!news.kjsl.com!feeder.erje.net!eu.feeder.erje.net!eternal-september.org!feeder.eternal-september.org!aioe.org!.POSTED!not-for-mail Original-Newsgroups: gnu.emacs.help Original-Lines: 62 Original-NNTP-Posting-Host: P0uMB9BthHuWo8+BJXB4Mw.user.speranza.aioe.org Original-X-Complaints-To: abuse@aioe.org User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/24.3 (gnu/linux) X-Notice: Filtered by postfilter v. 0.8.2 Cancel-Lock: sha1:WqJ/7LaV7On9zAwRnVkMQW/pv7U= Mail-Copies-To: never Original-Xref: usenet.stanford.edu gnu.emacs.help:207011 X-BeenThere: help-gnu-emacs@gnu.org X-Mailman-Version: 2.1.14 Precedence: list List-Id: Users list for the GNU Emacs text editor List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: help-gnu-emacs-bounces+geh-help-gnu-emacs=m.gmane.org@gnu.org Original-Sender: help-gnu-emacs-bounces+geh-help-gnu-emacs=m.gmane.org@gnu.org Xref: news.gmane.org gmane.emacs.help:99288 Archived-At: Bob Proulx writes: > It is posted on the web page. > > http://www.gnu.org/software/emacs/ > > Support > > To ask for help with GNU Emacs, use the mailing list > help-gnu-emacs@gnu.org or the newsgroup gnu.emacs.help. > The mailing list and newsgroup are linked: messages > posted on one appear on the other as well. OK! I see, there is also this page with more details: https://lists.gnu.org/mailman/listinfo/help-gnu-emacs This problem doesn't seem to be mentioned, though. Now, this is a delicate situation - by mentioning it, maybe *more* people will start posting without joining? But, in the spirit of the FSF, perhaps it should be all spelled out? Like, "We recommend you to either use the newsgroup, or to join the mailing list. However, you can also get help simply by sending questions to help-gnu-emacs@gnu.org. If you choose to do that, we ask you to mention that you are not on the list. That way, we can send replies to your mail as well as to the members of the list." Excursion: Why do people don't want to join? Probably because they think their inboxes will be flooded with stuff they (as beginners) won't understand. I use Gnus so I don't know, but even for gmail and such, aren't there ways to split the mail logically into folders, where 1000 mails are just a non-disturbing one-liner "help-gnu-emacs(1000)"? Perhaps a link to a guide that helps you do it for the more common (non-hacker) clients and web-solutions would help. Also: "We appreciate if you tell us if we were able to help you or not. If you didn't get it to work, please include as much details as possible as to in what ways your problem remains." And, this: Please don't send bug reports here, or to the comp.emacs newsgroup; mail them to bug-gnu-emacs@gnu.org instead. I would add: "If you are unsure, but suspect you have encountered a bug, you are encouraged to report it just the same." If you use any of this, of course rephrase as much as you like. -- underground experts united