From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!.POSTED.blaine.gmane.org!not-for-mail From: =?utf-8?Q?=C3=93scar_Fuentes?= Newsgroups: gmane.emacs.devel Subject: Re: "If you're still seeing problems, please reopen." [Was: bug#25148:] Date: Sun, 17 Nov 2019 20:07:12 +0100 Message-ID: <87h832xqxr.fsf@telefonica.net> References: <20191117113054.49837.qmail@mail.muc.de> <87pnhq7mxg.fsf@gnus.org> <87bltaz9g4.fsf@telefonica.net> <834kz25qp9.fsf@gnu.org> <87y2wexsv1.fsf@telefonica.net> <83sgmm4a08.fsf@gnu.org> Mime-Version: 1.0 Content-Type: text/plain Injection-Info: blaine.gmane.org; posting-host="blaine.gmane.org:195.159.176.226"; logging-data="176352"; mail-complaints-to="usenet@blaine.gmane.org" User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/27.0.50 (gnu/linux) To: emacs-devel@gnu.org Original-X-From: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Sun Nov 17 20:07:54 2019 Return-path: Envelope-to: ged-emacs-devel@m.gmane.org Original-Received: from lists.gnu.org ([209.51.188.17]) by blaine.gmane.org with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) (Exim 4.89) (envelope-from ) id 1iWPtp-000jay-9J for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 20:07:53 +0100 Original-Received: from localhost ([::1]:55778 helo=lists1p.gnu.org) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWPtn-0003Lk-QE for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 14:07:51 -0500 Original-Received: from eggs.gnu.org ([2001:470:142:3::10]:51668) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWPtJ-0003Lb-W2 for emacs-devel@gnu.org; Sun, 17 Nov 2019 14:07:22 -0500 Original-Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1iWPtJ-0005vw-1L for emacs-devel@gnu.org; Sun, 17 Nov 2019 14:07:21 -0500 Original-Received: from 195-159-176-226.customer.powertech.no ([195.159.176.226]:48474 helo=blaine.gmane.org) by eggs.gnu.org with esmtps (TLS1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.71) (envelope-from ) id 1iWPtI-0005vS-Qr for emacs-devel@gnu.org; Sun, 17 Nov 2019 14:07:20 -0500 Original-Received: from list by blaine.gmane.org with local (Exim 4.89) (envelope-from ) id 1iWPtG-000j2g-EF for emacs-devel@gnu.org; Sun, 17 Nov 2019 20:07:18 +0100 X-Injected-Via-Gmane: http://gmane.org/ Cancel-Lock: sha1:iiLwgzH1w73bZVqYr9B8yeU6Fak= X-detected-operating-system: by eggs.gnu.org: GNU/Linux 2.2.x-3.x [generic] [fuzzy] X-Received-From: 195.159.176.226 X-BeenThere: emacs-devel@gnu.org X-Mailman-Version: 2.1.23 Precedence: list List-Id: "Emacs development discussions." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Original-Sender: "Emacs-devel" Xref: news.gmane.org gmane.emacs.devel:242311 Archived-At: Eli Zaretskii writes: >> Debbugs is a non-starter for any project that expects interaction with >> its user base. > > A bug tracker should first and foremost help those who work on > triaging and fixing bugs. I disagree with you on this. A user-facing bug tracker must be welcoming to users, otherwise you will miss many of those bugs. > I have experience with 3 other issue > tracking systems, and none of them is significantly better in this > aspect; some are worse. Maybe we should consider some of those which are not "significantly better" at triaging and fixing bugs but are much better at interfacing with end users and occasional contributors?