From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!.POSTED.blaine.gmane.org!not-for-mail From: =?utf-8?Q?=C3=93scar_Fuentes?= Newsgroups: gmane.emacs.devel Subject: Re: "If you're still seeing problems, please reopen." [Was: bug#25148:] Date: Sun, 17 Nov 2019 20:53:09 +0100 Message-ID: <87a78uxot6.fsf@telefonica.net> References: <20191117113054.49837.qmail@mail.muc.de> <87pnhq7mxg.fsf@gnus.org> <87bltaz9g4.fsf@telefonica.net> <834kz25qp9.fsf@gnu.org> <87y2wexsv1.fsf@telefonica.net> <83sgmm4a08.fsf@gnu.org> <87h832xqxr.fsf@telefonica.net> <20191117192558.GC11551@ACM> Mime-Version: 1.0 Content-Type: text/plain Injection-Info: blaine.gmane.org; posting-host="blaine.gmane.org:195.159.176.226"; logging-data="93413"; mail-complaints-to="usenet@blaine.gmane.org" User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/27.0.50 (gnu/linux) To: emacs-devel@gnu.org Original-X-From: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Sun Nov 17 20:54:22 2019 Return-path: Envelope-to: ged-emacs-devel@m.gmane.org Original-Received: from lists.gnu.org ([209.51.188.17]) by blaine.gmane.org with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) (Exim 4.89) (envelope-from ) id 1iWQco-000OAi-1d for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 20:54:22 +0100 Original-Received: from localhost ([::1]:56026 helo=lists1p.gnu.org) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWQcm-0007uk-Jh for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 14:54:20 -0500 Original-Received: from eggs.gnu.org ([2001:470:142:3::10]:56535) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWQbw-0007ue-B1 for emacs-devel@gnu.org; Sun, 17 Nov 2019 14:53:29 -0500 Original-Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1iWQbu-0008G3-Jn for emacs-devel@gnu.org; Sun, 17 Nov 2019 14:53:27 -0500 Original-Received: from 195-159-176-226.customer.powertech.no ([195.159.176.226]:40006 helo=blaine.gmane.org) by eggs.gnu.org with esmtps (TLS1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.71) (envelope-from ) id 1iWQbt-0008CV-Dp for emacs-devel@gnu.org; Sun, 17 Nov 2019 14:53:25 -0500 Original-Received: from list by blaine.gmane.org with local (Exim 4.89) (envelope-from ) id 1iWQbl-000Mxg-1z for emacs-devel@gnu.org; Sun, 17 Nov 2019 20:53:17 +0100 X-Injected-Via-Gmane: http://gmane.org/ Cancel-Lock: sha1:01NL3bZLifRNfEK7xXwpDidSeM8= X-detected-operating-system: by eggs.gnu.org: GNU/Linux 2.2.x-3.x [generic] [fuzzy] X-Received-From: 195.159.176.226 X-BeenThere: emacs-devel@gnu.org X-Mailman-Version: 2.1.23 Precedence: list List-Id: "Emacs development discussions." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Original-Sender: "Emacs-devel" Xref: news.gmane.org gmane.emacs.devel:242317 Archived-At: Alan Mackenzie writes: >> Maybe we should consider some of those which are not "significantly >> better" at triaging and fixing bugs but are much better at interfacing >> with end users and occasional contributors? > > What could be easier than M-x report-emacs-bug or just sending an email > to bug-gnu-emacs@gnu.org? This topic was discussed several times already on this ml. First of all, email is not configured or even available on all machines. This forces the user to copy&paste text from Emacs to another application (easy) or to another machine (not so easy). Attaching files is not straightforward even when sending from Emacs itself. After the initial report, if the user wishes to participate he must do so by email, taking care of not altering To: and/or CC: headers. Also, some users might have preferences about their level of partipation on the ensuing discussion (be notified about every message, only messages that mention him or only the message that resolves the bug). Actually, the reporter risks being spammed by dozens of emails after a bug report without an obvious method for stopping the flood. > I run Gentoo, and for many days now a package won't build, and I want to > report it as a bug. But I just can't face the hassle of opening > Firefox, looking up Gentoo's bugzilla address, logging on to it with a > password I've got written down somewhere, filling in numerous fields on > a screen, many of which are not relevant (but they're compulsory), then > having to return to it in order to respond to responses. It's just too > much work. I suppose I'll get around to it some time. > > That's not to say debbugs is perfect. But for me, it beats bugzilla and > other Web browser based trackers handsomely. Emacs could act as an interface for some of those bug trackers, automatically filling known fields. Instead of sending an email, it would send an HTTPS request. It would be report-emacs-bug, but with the advantage of being fully operational whenever the machine has access to the WWW. IIRC all this was discussed months ago and some of the proposed candidates had an HTTP API that would make possible to implement a front-end on Emacs.