i'll look into rebuilding outlook profiles and spotlight indexes.meanwhile, following has worked consistently for me:#+begin_src emacs-lisp(defun org-mac-outlook-message-open (msgid)"open a message in outlook"(do-applescript(concat"tell application \"Microsoft Outlook\"\n"(format "open message id %s\n" msgid)"activate\n""end tell")))#+end_srccheers!--manish