From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.io!.POSTED.blaine.gmane.org!not-for-mail From: Drew Adams Newsgroups: gmane.emacs.help Subject: On asking for help... 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envelope-from=drew.adams@oracle.com; helo=aserp2130.oracle.com X-Spam_score_int: -43 X-Spam_score: -4.4 X-Spam_bar: ---- X-Spam_report: (-4.4 / 5.0 requ) BAYES_00=-1.9, DKIMWL_WL_HIGH=-0.001, DKIM_SIGNED=0.1, DKIM_VALID=-0.1, DKIM_VALID_AU=-0.1, DKIM_VALID_EF=-0.1, RCVD_IN_DNSWL_MED=-2.3, RCVD_IN_MSPIKE_H2=-0.001, SPF_HELO_PASS=-0.001, SPF_PASS=-0.001 autolearn=ham autolearn_force=no X-Spam_action: no action X-BeenThere: help-gnu-emacs@gnu.org X-Mailman-Version: 2.1.23 Precedence: list List-Id: Users list for the GNU Emacs text editor List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: help-gnu-emacs-bounces+geh-help-gnu-emacs=m.gmane-mx.org@gnu.org Original-Sender: "help-gnu-emacs" Xref: news.gmane.io gmane.emacs.help:126717 Archived-At: .. without doing any homework. >From today's New York Times article "How Many Is One Egg Roll?". https://www.nytimes.com/2020/12/23/opinion/covid-restaurant-business.html Somehow this made me think of people whose immediate impulse when looking for info is to just go on social media and ask the planet, with a bullhorn. You learn a lot about human nature taking takeout orders. One interesting finding is how many people don't read the menu before calling. They just call and ask, "What do you have?" We also learned that the standard number of egg rolls in an order is not standard at all, and it seems to be somewhere between two and five. We edited our menu to read "one egg roll," but this led to even more confusion. "One egg roll. What is that exactly?" Also: "How many is one egg roll?" Yet another consequence from growing up with social media and the internet from birth? ___ The flip side of possibly the same coin is that it's nearly impossible to get human help by telephone now. That restaurant is a relic in this regard. Soon they too may go the way of automated voice-menu rabbit-hole Hell. Yesterday I tried to call the Post Office, fool that I am. After being on hold for 3 hours I finally got through to someone, and he was totally uninformed, uninterested, and useless. Not that I blame him personally.