On Sat, Sep 26 2020, James Lu wrote:

> I am a new (2020 started) Emacs user.

This is evident from your email. Perhaps you should read about "the GNU
project"

> Sell customer support packages, so 1) You can focus on gaining users =
> giving more users computer user freedom and user empowerment. 2) You can
> better understand the problems with Emacs' documentation and user interface
> because people will email you support questions on them, incentivizing you
> to reduce how many support queries are needed.
> User experience testing. a la Don't Make Me Think by Steve Krug.
> Path dependence-- sequence points matter.
> https://kwokchain.com/2020/06/19/why-figma-wins/

Emacs Inc. ;-)