> I have a feeling that a flat rate of 5 or 15 dollars a month would
> be a difficult way to run such a business.
Well, perhaps. A lot (almost all) of SaaS is supported with $5-$15/mo.
Let's imagine a hypothetical Emacs engineer takes for $60/hour.
Most of the work would involve:
* Link to the correct tutorial
* Write a short sentence telling them what command they need to write
The rest is knowing good tutorials.
And sometimes they would have to write a tutorial that should exist.
For $10, that's 10 minutes of the engineers' time.
Smoothed over all the other customers time, on average, this could
certainly be viable: Each query can only take 30 seconds to answer.
I've heard a lot of people talk about just how much time they invested
into their Emacs configurations... imagine if we delegated the effort
to the most knowledgeable about Emacs, saving time and creating
revenue.