From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!.POSTED.blaine.gmane.org!not-for-mail From: Lars Ingebrigtsen Newsgroups: gmane.emacs.devel Subject: Re: "If you're still seeing problems, please reopen." [Was: bug#25148:] Date: Sun, 17 Nov 2019 19:36:06 +0100 Message-ID: <87lfse4ag9.fsf@gnus.org> References: <20191117113054.49837.qmail@mail.muc.de> <87pnhq7mxg.fsf@gnus.org> <87bltaz9g4.fsf@telefonica.net> <877e3y5r6x.fsf@gnus.org> <0b8f8b31-29aa-1a33-f70d-38bdaeefc6e5@yandex.ru> <87y2we4boo.fsf@gnus.org> <7c8e41f2-23e1-868b-4db9-e4f800675ee2@yandex.ru> Mime-Version: 1.0 Content-Type: text/plain Injection-Info: blaine.gmane.org; posting-host="blaine.gmane.org:195.159.176.226"; logging-data="52311"; mail-complaints-to="usenet@blaine.gmane.org" User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/27.0.50 (gnu/linux) Cc: =?utf-8?Q?=C3=93scar?= Fuentes , emacs-devel@gnu.org To: Dmitry Gutov Original-X-From: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Sun Nov 17 19:37:25 2019 Return-path: Envelope-to: ged-emacs-devel@m.gmane.org Original-Received: from lists.gnu.org ([209.51.188.17]) by blaine.gmane.org with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) (Exim 4.89) (envelope-from ) id 1iWPQK-000DOk-Kn for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 19:37:24 +0100 Original-Received: from localhost ([::1]:55532 helo=lists1p.gnu.org) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWPQI-0005Mw-O8 for ged-emacs-devel@m.gmane.org; Sun, 17 Nov 2019 13:37:22 -0500 Original-Received: from eggs.gnu.org ([2001:470:142:3::10]:47117) by lists.gnu.org with esmtp (Exim 4.90_1) (envelope-from ) id 1iWPPB-0005Kl-5J for emacs-devel@gnu.org; Sun, 17 Nov 2019 13:36:14 -0500 Original-Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1iWPP9-0008Ab-CF for emacs-devel@gnu.org; Sun, 17 Nov 2019 13:36:13 -0500 Original-Received: from quimby.gnus.org ([2a01:4f9:2b:f0f::2]:40018) by eggs.gnu.org with esmtps (TLS1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.71) (envelope-from ) id 1iWPP9-0008A1-0y for emacs-devel@gnu.org; Sun, 17 Nov 2019 13:36:11 -0500 Original-Received: from cm-84.212.202.86.getinternet.no ([84.212.202.86] helo=marnie) by quimby.gnus.org with esmtpsa (TLS1.3:ECDHE_RSA_AES_256_GCM_SHA384:256) (Exim 4.92) (envelope-from ) id 1iWPP5-0000pJ-6D; Sun, 17 Nov 2019 19:36:09 +0100 In-Reply-To: <7c8e41f2-23e1-868b-4db9-e4f800675ee2@yandex.ru> (Dmitry Gutov's message of "Sun, 17 Nov 2019 20:15:22 +0200") X-detected-operating-system: by eggs.gnu.org: Genre and OS details not recognized. X-Received-From: 2a01:4f9:2b:f0f::2 X-BeenThere: emacs-devel@gnu.org X-Mailman-Version: 2.1.23 Precedence: list List-Id: "Emacs development discussions." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Original-Sender: "Emacs-devel" Xref: news.gmane.org gmane.emacs.devel:242304 Archived-At: Dmitry Gutov writes: > On 17.11.2019 20:09, Lars Ingebrigtsen wrote: >> Users don't need to do any of that -- they just send and email > > They don't know that. And a certain percentage *will* be too shy to do > anything for fear of bothering anybody. OK, I'll start saying "send a mail to reopen" or something. > Some other percentage will spend 10 minutes googling "how to freaking > close a Debbugs bug report", then do that, and then do that again > several months later (if they don't open/close bugs here often). I > am/was like that myself. > > There's nothing friendly about that process, by modern standards. That's developer unfriendliness, not user unfriendliness, in my opinion. And I don't remember those details at all -- that's why we have debbugs-gnu, which is a lot friendlier (to me) than any web-based bug tracker. -- (domestic pets only, the antidote for overdose, milk.) bloggy blog: http://lars.ingebrigtsen.no