From mboxrd@z Thu Jan 1 00:00:00 1970 Path: news.gmane.org!not-for-mail From: Manoj Srivastava Newsgroups: gmane.emacs.devel Subject: Re: Bug trackers Date: Sat, 16 Feb 2008 10:12:53 -0600 Organization: Manoj Srivastava's Home Message-ID: <87hcg8khh6.fsf@anzu.internal.golden-gryphon.com> References: <200802150200.m1F204qC004405@localhost.localdomain> <87r6fd1egn.fsf@member.fsf.org> NNTP-Posting-Host: lo.gmane.org Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Trace: ger.gmane.org 1203178407 26355 80.91.229.12 (16 Feb 2008 16:13:27 GMT) X-Complaints-To: usenet@ger.gmane.org NNTP-Posting-Date: Sat, 16 Feb 2008 16:13:27 +0000 (UTC) To: emacs-devel@gnu.org Original-X-From: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Sat Feb 16 17:13:51 2008 Return-path: Envelope-to: ged-emacs-devel@m.gmane.org Original-Received: from lists.gnu.org ([199.232.76.165]) by lo.gmane.org with esmtp (Exim 4.50) id 1JQPfd-0008Qw-Bp for ged-emacs-devel@m.gmane.org; Sat, 16 Feb 2008 17:13:45 +0100 Original-Received: from localhost ([127.0.0.1] helo=lists.gnu.org) by lists.gnu.org with esmtp (Exim 4.43) id 1JQPf8-00082Y-TN for ged-emacs-devel@m.gmane.org; Sat, 16 Feb 2008 11:13:14 -0500 Original-Received: from mailman by lists.gnu.org with tmda-scanned (Exim 4.43) id 1JQPf3-00082S-4T for emacs-devel@gnu.org; Sat, 16 Feb 2008 11:13:09 -0500 Original-Received: from exim by lists.gnu.org with spam-scanned (Exim 4.43) id 1JQPf0-00081U-8c for emacs-devel@gnu.org; Sat, 16 Feb 2008 11:13:08 -0500 Original-Received: from [199.232.76.173] (helo=monty-python.gnu.org) by lists.gnu.org with esmtp (Exim 4.43) id 1JQPez-00081M-Ob for emacs-devel@gnu.org; Sat, 16 Feb 2008 11:13:05 -0500 Original-Received: from main.gmane.org ([80.91.229.2] helo=ciao.gmane.org) by monty-python.gnu.org with esmtps (TLS-1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.60) (envelope-from ) id 1JQPez-0000oc-2r for emacs-devel@gnu.org; Sat, 16 Feb 2008 11:13:05 -0500 Original-Received: from list by ciao.gmane.org with local (Exim 4.43) id 1JQPex-0004Rm-7c for emacs-devel@gnu.org; Sat, 16 Feb 2008 16:13:03 +0000 Original-Received: from tiamat.golden-gryphon.com ([204.117.95.118]) by main.gmane.org with esmtp (Gmexim 0.1 (Debian)) id 1AlnuQ-0007hv-00 for ; Sat, 16 Feb 2008 16:13:03 +0000 Original-Received: from srivasta by tiamat.golden-gryphon.com with local (Gmexim 0.1 (Debian)) id 1AlnuQ-0007hv-00 for ; Sat, 16 Feb 2008 16:13:03 +0000 X-Injected-Via-Gmane: http://gmane.org/ Mail-Followup-To: emacs-devel@gnu.org Original-Lines: 38 Original-X-Complaints-To: usenet@ger.gmane.org X-Gmane-NNTP-Posting-Host: tiamat.golden-gryphon.com User-Agent: Gnus/5.110007 (No Gnus v0.7) Emacs/23.0.60 (gnu/linux) (x86_64-unknown-linux-gnu) Face: iVBORw0KGgoAAAANSUhEUgAAACYAAAAwCAMAAABKbPgaAAAAM1BMVEUAAADIjH/0rp1KPz79 0b+ic2nlpJc2Ly2AY17VlYb4uqi2gHQXFBN2WVXgno5iT02Xa2Nx+jaIAAACVElEQVQ4jeWU23bj IAxFLUAggQX6/6+dI9LGTpo+9mlYiXNhc3TnOP50naZE0tqvgEk+soutnNfQ8yPTWMTENhNrjI+Y +N7POVt8tAzpn2vJlsmttbyfrdkP7hx5iezteGzsbOts7xT+tC1mcG+LtRP2X/16bEQExuyx1uZW vscrAWUT8aE0aDBeBuw8nS5u4WgWyDCllOZUBeyWgbWbGrBsTDpTx0qpphlcYPcgJLvBXFClPMg5 6WH2JidLIAaDF5aAed7uPTH4bjw0bZvfajp2tHc1F+cBm+Vr9YomGSwNhbmcczYEWUu5MBpYvCLV F+ZIKwQfYB+CBXnIRQFvIRhK6l96PemsFLEPFxi+MPxiTYH0Ave1InPsIYes3NJb42ytBSmmysyj lIQYHJm6Im1WbQ0kWMesKFRFPKTDzJ3GhWUn2KWKEkWlKthoACLm2eWJQQh2qKbAUgQxa+8TVjn1 aySm8656ookCfCc5TRzvnZ6YOu3NpHg+uR5YuRkNF/b5IHq5Y7Ve6c2+sR4hqIZ3+5DCt3ukh8Eo vFIXVJxqfMdbkd/BF3YaQkB/2RIUHPMS7RLVAHefrYzWZVQ/ei4peBsROFLi90ltQyvF5I05t4Zs L4C9DODJ2AZCUf8UitGjCIdfx15QQkfZibTOGT3edxns5fY6F2rstKcTwiiaJnQwvYkdzTlaTqNH IkSmGdLrON45tGsMNDoSYr4bxH5emHEFaoFjKBahHXFXfLx9cR9p6ejJXihuxPz57gWHZkWovbPl 9gsU8eImtBi++3D+f+sfT/Mg79fyEz8AAAAASUVORK5CYII= X-URL: http://www.golden-gryphon.com/ Mail-Copies-To: never X-Face: #q.#]5@vq!Jz+E0t_/; Y^gTjR\T^"B'fbeuVGiyKrvbfKJl!^e|e:iu(kJ6c|QYB57LP*|t &YlP~HF/=h:GA6o6W@I#deQL-%#.6]!z:6Cj0kd#4]>*D, |0djf'CVlXkI, >aV4\}?d_KEqsN{Nnt7 78"OsbQ["56/!nisvyB/uA5Q.{)gm6?q.j71ww.>b9b]-sG8zNt%KkIa>xWg&1VcjZk[hBQ>]j~`Wq Xl,y1a!(>6`UM{~'X[Y_,Bv+}=L\SS*mA8=s;!=O`ja|@PEzb&i0}Qp,`Z\:6:OmRi* Cancel-Lock: sha1:VA6l6dNRvzKsdzVuekd3hpk3uYE= X-detected-kernel: by monty-python.gnu.org: Linux 2.6, seldom 2.4 (older, 4) X-BeenThere: emacs-devel@gnu.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: "Emacs development discussions." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Original-Sender: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Errors-To: emacs-devel-bounces+ged-emacs-devel=m.gmane.org@gnu.org Xref: news.gmane.org gmane.emacs.devel:89253 Archived-At: On Sat, 16 Feb 2008 09:40:40 +0100, Tassilo Horn said: > Xavier Maillard writes: Hi Xavier, >> One of the best I know is debbugs. > Another free one that can be fully controlled by email is RT [1]. > Featurewise it seems to outperform debbugs. Could you elaborate? I use debbugs for Debian, and Request Tracker for Work; and I must say I find debbugs far more useful. RT does have things like deadlines and tracking time spent on bugs, useful for billing and Gantt chart tracking, but rarely gets used because of the fact that most of these features are only accessible through the web interface, not email. Also, we have had issues with creating new reports using just email (the nice features of admin-CC and CC, comments, and responses, need the web interface to set up). I also wonder about how many of the features of RT (a help desk oriented system, where you have "customers" with limited rights and visibility, and "staff" with additional rights, and the whole elaborate rights management infrastructure) are really important for a project like Emacs. I think RT has none of the version tracking bits of debbugs, or dependencies, blocking bugs, priorities, user defined classifications and reports, and even much of a SOAP interface like debbugs does. Having used debbugs for its entire lifetime, and having been a RT admin now for three years, I must say that I do not agree that RT outperforms. manoj -- I did this 'cause Linux gives me a woody. It doesn't generate revenue. (Dave '-ddt->` Taylor, announcing DOOM for Linux) Manoj Srivastava 1024D/BF24424C print 4966 F272 D093 B493 410B 924B 21BA DABB BF24 424C